José Manuel Alonso — Improving Government through better use of the Web

A pre­sen­ta­tion given at Web Directions User Experience, Old Parliament House, Canberra, May 19 2008.

Session descrip­tion

It’s no secret that just as the web has rev­o­lu­tionised busi­ness, the media, and many other parts of our lives, it is also rev­o­lu­tion­is­ing how gov­ern­ments and cit­i­zens inter­act, and how gov­ern­ment pro­vide services.

But how to do it well is still some­thing of a black art.

In this keynote pre­sen­ta­tion, the lead of the W3C’s eGov­ern­ment ini­tia­tive, José Manuel Alonso, looks at the oppor­tu­ni­ties the web pro­vides gov­ern­ments, the chal­lenges, old and new, the web poses, and the role of the W3C in help­ing to develop under­ly­ing, inter­op­er­a­ble tech­nolo­gies with which to build these services.

José’s pre­sen­ta­tion will cover best prac­tices and method­olo­gies for pro­vid­ing eGov­ern­ment ser­vices, and look at case stud­ies of how gov­ern­ments and com­mu­ni­ties are con­nect­ing via the web around the world.

About José Manuel Alonso

José Manuel Alonso PortraitJosé is the eGov­ern­ment Lead at the World Wide Web Consortium. Prior to join­ing the W3C, he was the Manager for the W3C Spain Office for three years and also served as the Advisory Committee Representative for CTIC (host of the Spain Office).

José has broad expe­ri­ence in project man­age­ment, soft­ware inte­gra­tion, cus­tomer rela­tion­ship, PR and IT con­sul­tancy. He received a Bachelor’s degree in Computer Science and a Masters in Enterprise Application Integration, both from the University of Oviedo, where he also worked at the Research and Innovation depart­ments as a researcher, devel­oper and lec­turer. Previously he worked as con­sul­tant and even founded his own web com­pany back in 1997.

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