Web Directions USA 2010, Loews Atlanta Hotel, September 24 1.55pm.
Presentation slides
Session description
Agile teams work in short iterations and deliver working software—that means coded, tested, documented, and if the customer decides the time is right, ready to go out the door. Teams work on features in tiny slices based on prioritized user stories, avoiding big up front design. But without a design phase, where does UX and UI fit?Esther will share strategies for evolving UI design as the software grows, keeping UI designers in the loop and helping everyone on the team be a better designer (cause they think already are).About Esther Derby
Esther Derby works with individuals, teams, and organizations to improve their ability to deliver valuable software. Esther is recognized as a leader in the human-side of software development, including management, organizational change, collaboration, building teams, and retrospectives.She’s been a programmer, systems manager, project manager, and internal consultant. She currently runs her own consulting firm, Esther Derby Associates, Inc., in Minneapolis, Minnesota.Esther has an MA in Organizational Leadership, is the author of over 100 articles and co-author of Agile Retrospectives: Making Good Teams Great and Behind Closed Doors: Secrets of Great Management. At the moment, she’s working on a book about managing in team-based organizations.She’s a founder of the AYE Conference and is serving her second term as a board member for the Agile Alliance.Follow Esther on Twitter: @estherderby
Esther will share strategies for evolving UI design as the software grows, keeping UI designers in the loop and helping everyone on the team be a better designer (cause they think already are).
Web Directions South 2009, Sydney Convention Centre, October 9 9.10am.
- Audio recording of session
- Presentation slides
- Print-ready sketch summary (PDF) Session description
- About Kelly Goto
Presentation slides
Session description
Shift your thinking, alter your process, and create a dynamic of doing rather than spinning. Workflow veteran Kelly Goto leads you through a fast-paced session designed to help transcend obstacles and develop a culture of adaptation, progress and flow. Learn the fundamental principles behind The FLOW Method, an actionable series of steps utilizing new processes and techniques to re-invigorate your organization and team. Whether you are an independent, small business owner or the manager of an in-house web marketing team, you will gain valuable insights and tools to bring back to your organization.About Kelly Goto
As an evangelist for “design ethnography”, Kelly Goto is dedicated to understanding how real people integrate products and services into their daily lives. Goto is a sought-after international keynote lecturer and author on the topics of web and mobile strategies, usability, and design ethnography. Her book, Web Redesign 2.0: Workflow that Works has been translated into 14 languages and is an established standard for workflow methodologies and user-centered design principles worldwide.Kelly is principal of gotomedia, a global leader in research-driven, people-friendly interface design for web, mobile and product solutions for clients including Seiko Epson Japan, Adobe, VeriSign, Nokia, WebEx and CNET. For the past 20 years, she has worked in the digital media industry launching brands and initiatives for Toyota, Paramount, Infiniti, Sony Pictures, Warner Bros. Online, and Wells Fargo Online. Kelly’s focus on cross cultural studies, mobile devices and interfaces have cumulated in the formation of a global research network with partnerships based on Finland, Spain, New Zealand and China.Kelly is a former President of the AIGA Center for Brand and is a member of San Francisco’s Bay CHI Usability Organization. She is also the editor of gotomobile.com, a highly regarded online publication focusing on mobile user experience. When not tethered to her laptop, Kelly enjoys spending time with husband Skip and new daughter Kirin, working virtually and living free.
Shift your thinking, alter your process, and create a dynamic of doing rather than spinning. Workflow veteran Kelly Goto leads you through a fast-paced session designed to help transcend obstacles and develop a culture of adaptation, progress and flow. Learn the fundamental principles behind The FLOW Method, an actionable series of steps utilizing new processes and techniques to re-invigorate your organization and team. Whether you are an independent, small business owner or the manager of an in-house web marketing team, you will gain valuable insights and tools to bring back to your organization.
Web Directions South 2009, Sydney Convention Centre, October 9 11.45am.
Presentation slides
Session description
Designing for dynamic web applications and mobile devices poses a new set of challenges. Web designers are increasingly being asked to apply their skills to where the page model no longer applies. We need new ways of exploring the user experience and communicating behaviours involving sub-page changes and movement.Enter rapid prototyping. Widely acclaimed as one of the best ways to create great user experiences, it isn’t without its own pitfalls. This session will discuss the pros and cons of different prototyping techniques, and introduce a new technique called “screenflows” that focuses on visualising the user experience. Discover how to combine the best of paper prototyping, wireframes and HTML prototyping into one simple and effective prototyping technique. Learn how using this method can dramatically decrease the need for documentation, while increasing the speed and agility of the development process.About Grant Robinson
Grant Robinson is the Senior Interaction Designer at Xero. Xero is an online accounting platform, which was awarded one of the Top 10 Application User Interfaces of 2008 by Nielsen Norman Group, and recently picked up two Webby Awards. Grant helped establish and mature the agile design methodology used at Xero, which is centered on rapid prototyping.Grant has gained international recognition for both his personal and professional work on multi-user applications, online games, interactive exhibits and open-air installations. Previously, Grant has worked in New Zealand and the UK on projects for BBC Online, British Telecom, Microsoft UK and multi-award winning site NewZealand.com.Follow Grant on Twitter: @grantrobinson
Rapid prototyping. Widely acclaimed as one of the best ways to create great user experiences, it isn’t without its own pitfalls. This session will discuss the pros and cons of different prototyping techniques, and introduce a new technique called “screenflows” that focuses on visualising the user experience. Discover how to combine the best of paper prototyping, wireframes and HTML prototyping into one simple and effective prototyping technique. Learn how using this method can dramatically decrease the need for documentation, while increasing the speed and agility of the development process.
Web Directions South 2008, Sydney Convention Centre, September 26 11.45am.
Presentation slides
Session description
When I was introduced into the role of managing web projects, I naively believed a Content Management System would solve all my problems. Growing my little empire of content authors I had little idea of what was to come- before I knew it I had created a monster.
I went searching for a white knight to slay this monster and was tempted by the delights of custom builds, agile development, and ruby on rails. And off I went following the trail of breadcrumbs into the forest eating them as I went, but then oh, how do I get back to my old friend CMS? Hmmm.
This session will help you know how to make the choice between the sweet delights of custom builds and the faithful workhorse CMS. How to get them to play nice, grow gracefully, and present together as a seamless front-end user experience.
About Diana Mounter
Diana Mounter combines her 10 years of experience in graphic design, IT, database management, and marketing to approach web project management creatively and with a fine-toothed comb. In her role at the Local Government and Shires Associations Diana designs, coordinates, and supports the Associations’ many websites, giving her experience working with both a CMS and custom build applications. A notable example is the success of the 2008 Cultural Awards website, which allows council officers and artists to showcase their cultural projects online.
This year she has introduced her enthusiasm of the web further into this sector by co-founding the Local Government Web Network. The network is designed to promote learning amongst government web coordinators, with the aim of improving the quality of Council websites for the benefit of their communities.
" ["post_title"]=> string(47) "Diana Mounter - Custom V CMS - don't take sides" ["post_category"]=> string(1) "0" ["post_excerpt"]=> string(1032) "Web Directions South 2008, Sydney Convention Centre, September 26 11.45am.
When I was introduced into the role of managing web projects, I naively believed a Content Management System would solve all my problems. Growing my little empire of content authors I had little idea of what was to come- before I knew it I had created a monster.
I went searching for a white knight to slay this monster and was tempted by the delights of custom builds, agile development, and ruby on rails. And off I went following the trail of breadcrumbs into the forest eating them as I went, but then oh, how do I get back to my old friend CMS? Hmmm.
This session will help you know how to make the choice between the sweet delights of custom builds and the faithful workhorse CMS. How to get them to play nice, grow gracefully, and present together as a seamless front-end user experience.
Web Directions South 2008, Sydney Convention Centre, September 25 11.45am.
Session description
Usability practice closely resembles the traditional software development approach in its formality and insistence on up-front analysis and design. Usability and design is an iterative process, but not agile. So how can design and usability be effectively embedded into an agile development environment? In this presentation, the tension between agile development and usability is examined and how Suncorp design and development teams overcame the challenges to bridge the gulf between these approaches.
About Teale Shapcott
Teale commenced her career in web development and graphic design in 1998. She is currently working within Suncorp’s Business Technology division as a Designer for internal web applications specialising in web standards, usability, accessibility, xHTML and CSS. Her primary focus in her current role is embedding usability practice into agile web development within Suncorp.
Web Directions South 2008, Sydney Convention Centre, September 25 11.45am.
Usability practice closely resembles the traditional software development approach in its formality and insistence on up-front analysis and design. Usability and design is an iterative process, but not agile. So how can design and usability be effectively embedded into an agile development environment? In this presentation, the tension between agile development and usability is examined and how Suncorp design and development teams overcame the challenges to bridge the gulf between these approaches.
A presentation given at Web Directions South, Sydney Australia, September 28 2007.
Presentation slides
Session description
So you work at enterprise level. Lots of stake holders, lots of competition for time, need to deliver to multiple demands that…POP up. All projects incur change over time, that’s the way of the world. Using a benefits driven approach to delivery rather than a process driven or methodology governed approach frees the team to think laterally, and be responsive to client demands.
Agility is more than a project management approach, it’s a way of operation and culture that enables and manages rather than constrains change. Ben will unpick how a fluid agile team can be established and run within a constrained environment, AND deliver quality responsive services to a large organisation.
Ben will present real world case studies and examples of how he has used agility cultured teams to deliver creative solutions to complex problems, without burning out the fun in our work. He will also demonstrate techniques on rapid modeling which can save you hours of labor over low yield tasks. All of which will give you the freedom to work more creatively and dynamically while meeting the highly regimented needs of your enterprise or Government clients.
About Ben Winter-Giles
http://benwintergiles.wordpress.com/
Ben Winter-Giles is a Consultant with SMS, is currently engaged at the Programme Management level of a whole of Government initiative with the Department of Treasury. Ben has over 10 years experience in Web, Design and Programme Management in the Government ICT sector. Ben also has specialties in enterprise level Human Factors Integration and user centered design for software.
Recently Ben has focussed his efforts on the development of integrated management and tactical solutions. Aiming to free creativity and promote responsiveness and flexibility as a way forward for delivering effective design and development solutions within the highly contained Federal Government environment.
Ben’s previous clients include, Department of Employment and Workplace Relations, Medicare Australia, Australian Taxation Office, and a large number of local government and Private sector clients. He is currently developing a Human Factors Integration assessment and blueprinting toolset.
A presentation given at Web Directions South, Sydney Australia, September 28 2007.
So you work at enterprise level. Lots of stake holders, lots of competition for time, need to deliver to multiple demands that…POP up. All projects incur change over time, that’s the way of the world. Using a benefits driven approach to delivery rather than a process driven or methodology governed approach frees the team to think laterally, and be responsive to client demands.
Session description
Between the diverse demands of clients, bosses, engineers, and designers, Web application design has reached a new level of frenzy and discord. You know what we mean, and so does Kelly Goto, who has refined Web process and project management to an art form. In this session, she takes you through the application development process. Learn the behind-the-scenes techniques behind rapid prototyping, and see how to enhance your current process to include iterative usability testing cycles. You'll also discover how to verify development requirements before you code by employing PDF prototypes and HTML click-throughs. With a collaborative mindset and the proper process in place, design and engineering teams can work together and launch the "iterative app" successfully.
About Kelly Goto
Kelly Goto is currently a principal at Gotomedia, an online consultancy for user experience and interaction design, Kelly continues to focus on developing new techniques for collaborative development in digital media. With over 15 years of experience in the advertising, design and interactive industry, Kelly bridges the gap between utility and aesthetics.
Between the diverse demands of clients, bosses, engineers, and designers, Web application design has reached a new level of frenzy and discord. You know what we mean, and so does Kelly Goto, who has refined Web process and project management to an art form. In this session, she takes you through the application development process. Learn the behind-the-scenes techniques behind rapid prototyping, and see how to enhance your current process to include iterative usability testing cycles. You'll also discover how to verify development requirements before you code by employing PDF prototypes and HTML click-throughs. With a collaborative mindset and the proper process in place, design and engineering teams can work together and launch the "iterative app" successfully." ["post_status"]=> string(7) "publish" ["comment_status"]=> string(4) "open" ["ping_status"]=> string(4) "open" ["post_password"]=> string(0) "" ["post_name"]=> string(12) "kelly-goto-2" ["to_ping"]=> string(0) "" ["pinged"]=> string(0) "" ["post_modified"]=> string(19) "2008-11-10 11:26:46" ["post_modified_gmt"]=> string(19) "2008-11-10 01:26:46" ["post_content_filtered"]=> string(0) "" ["post_parent"]=> int(0) ["guid"]=> string(69) "http://westciv.com/webdirections08/blog/kelly-goto-the-iterative-app/" ["menu_order"]=> int(0) ["post_type"]=> string(4) "post" ["post_mime_type"]=> string(0) "" ["comment_count"]=> string(1) "0" ["filter"]=> string(3) "raw" } [7]=> object(stdClass)#123 (25) { ["ID"]=> int(117) ["post_author"]=> string(1) "7" ["post_date"]=> string(19) "2006-09-30 18:02:19" ["post_date_gmt"]=> string(19) "2006-09-30 23:02:19" ["post_content"]=> string(3274) "A presentation given at Web Directions South, Sydney Australia, September 29 2006.- MP3 of presentation
- Presentation slides (Ben Buchanan)
- Session description
- LiveBlog post
- About Cheryl Lead and Ben Buchanan
Presentation slides
Session description
This was one of our most loved sessions last year, so much so that we decided to do it again this year, with some new faces, some new experiences. With speakers from both government/education as well as the private sector, get advice from those who've already been there on dealing with recalcitrant management, teams members and agencies, building by stealth and making incremental change.
About Cheryl Lead and Ben BuchananCheryl Lead
Cheryl Lead is the Online Manager at Virgin Money and was responsible for driving the design and development of the redesigned Virgin Credit Card site and the recently launched Virgin Home Loan website. She is a strong champion of accessibility, usability and web standards. Her key drivers were to ensure that they are optimally accessible to the largest client base, and clearly and simply designed to encourage people to navigate through complex product documentation to gather information and apply online, as well as reflecting the Virgin brand values and sense of fun.
Ben Buchanan
Ben Buchanan started creating web pages ten years ago while completing a degree in everything but I.T. He started working as a web developer in 1999 and was the Web Standards Developer at Griffith University for six years (2000-2006). He worked with a wide range of clients within the University and was involved with the development of three generations of the Griffith website.
Ben Buchanan is known as a passionate web standards and accessibility advocate through his work, public speaking and writing at the 200ok weblog. He now works as a Frontend Developer for News Interactive.
" ["post_title"]=> string(72) "Cheryl Lead and Ben Buchanan - Moving your organisation to web standards" ["post_category"]=> string(1) "0" ["post_excerpt"]=> string(785) "A presentation given at Web Directions South, Sydney Australia, September 29 2006.

This was one of our most loved sessions last year, so much so that we decided to do it again this year, with some new faces, some new experiences. With speakers from both government/education as well as the private sector, get advice from those who've already been there on dealing with recalcitrant management, teams members and agencies, building by stealth and making incremental change.
Web Directions USA 2010, Loews Atlanta Hotel, September 24 1.55pm.
Presentation slides
Session description
Agile teams work in short iterations and deliver working software—that means coded, tested, documented, and if the customer decides the time is right, ready to go out the door. Teams work on features in tiny slices based on prioritized user stories, avoiding big up front design. But without a design phase, where does UX and UI fit?Esther will share strategies for evolving UI design as the software grows, keeping UI designers in the loop and helping everyone on the team be a better designer (cause they think already are).About Esther Derby
Esther Derby works with individuals, teams, and organizations to improve their ability to deliver valuable software. Esther is recognized as a leader in the human-side of software development, including management, organizational change, collaboration, building teams, and retrospectives.She’s been a programmer, systems manager, project manager, and internal consultant. She currently runs her own consulting firm, Esther Derby Associates, Inc., in Minneapolis, Minnesota.Esther has an MA in Organizational Leadership, is the author of over 100 articles and co-author of Agile Retrospectives: Making Good Teams Great and Behind Closed Doors: Secrets of Great Management. At the moment, she’s working on a book about managing in team-based organizations.She’s a founder of the AYE Conference and is serving her second term as a board member for the Agile Alliance.Follow Esther on Twitter: @estherderby
Esther will share strategies for evolving UI design as the software grows, keeping UI designers in the loop and helping everyone on the team be a better designer (cause they think already are).
Presentations about agile methodology
Podcasts, slides, videos and more
Esther Derby — Agile meets UI
Esther will share strategies for evolving UI design as the software grows, keeping UI designers in the loop and helping everyone on the team be a better designer (cause they think already are).
See the slides and hear the podcast »
Kelly Goto — Keynote: WorkFLOW
Shift your thinking, alter your process, and create a dynamic of doing rather than spinning. Workflow veteran Kelly Goto leads you through a fast-paced session designed to help transcend obstacles and develop a culture of adaptation, progress and flow. Learn the fundamental principles behind The FLOW Method, an actionable series of steps utilizing new processes and techniques to re-invigorate your organization and team. Whether you are an independent, small business owner or the manager of an in-house web marketing team, you will gain valuable insights and tools to bring back to your organization.
See the slides and hear the podcast »
Grant Robinson — Visualising the user experience
Rapid prototyping. Widely acclaimed as one of the best ways to create great user experiences, it isn’t without its own pitfalls. This session will discuss the pros and cons of different prototyping techniques, and introduce a new technique called “screenflows” that focuses on visualising the user experience. Discover how to combine the best of paper prototyping, wireframes and HTML prototyping into one simple and effective prototyping technique. Learn how using this method can dramatically decrease the need for documentation, while increasing the speed and agility of the development process.
See the slides and hear the podcast »
Diana Mounter — Custom V CMS — don’t take sides
Web Directions South 2008, Sydney Convention Centre, September 26 11.45am.
When I was introduced into the role of managing web projects, I naively believed a Content Management System would solve all my problems. Growing my little empire of content authors I had little idea of what was to come– before I knew it I had created a monster.
I went searching for a white knight to slay this monster and was tempted by the delights of custom builds, agile development, and ruby on rails. And off I went following the trail of breadcrumbs into the forest eating them as I went, but then oh, how do I get back to my old friend CMS? Hmmm.
This session will help you know how to make the choice between the sweet delights of custom builds and the faithful workhorse CMS. How to get them to play nice, grow gracefully, and present together as a seamless front-end user experience.
See the slides and hear the podcast »
Teale Shapcott — From ordered to managed usability in an Agile environment
Web Directions South 2008, Sydney Convention Centre, September 25 11.45am.
Usability practice closely resembles the traditional software development approach in its formality and insistence on up-front analysis and design. Usability and design is an iterative process, but not agile. So how can design and usability be effectively embedded into an agile development environment? In this presentation, the tension between agile development and usability is examined and how Suncorp design and development teams overcame the challenges to bridge the gulf between these approaches.
See the slides and hear the podcast »
Ben Winter-Giles — Managing agile projects within large organisations
A presentation given at Web Directions South, Sydney Australia, September 28 2007.
So you work at enterprise level. Lots of stake holders, lots of competition for time, need to deliver to multiple demands that…POP up. All projects incur change over time, that’s the way of the world. Using a benefits driven approach to delivery rather than a process driven or methodology governed approach frees the team to think laterally, and be responsive to client demands.
See the slides and hear the podcast »
Kelly Goto — The Iterative App
A presentation given at Web Directions South, Sydney Australia, September 29 2006.

Between the diverse demands of clients, bosses, engineers, and designers, Web application design has reached a new level of frenzy and discord. You know what we mean, and so does Kelly Goto, who has refined Web process and project management to an art form. In this session, she takes you through the application development process. Learn the behind-the-scenes techniques behind rapid prototyping, and see how to enhance your current process to include iterative usability testing cycles. You’ll also discover how to verify development requirements before you code by employing PDF prototypes and HTML click-throughs. With a collaborative mindset and the proper process in place, design and engineering teams can work together and launch the “iterative app” successfully. See the slides and hear the podcast »
Cheryl Lead and Ben Buchanan — Moving your organisation to web standards
A presentation given at Web Directions South, Sydney Australia, September 29 2006.

This was one of our most loved sessions last year, so much so that we decided to do it again this year, with some new faces, some new experiences. With speakers from both government/education as well as the private sector, get advice from those who’ve already been there on dealing with recalcitrant management, teams members and agencies, building by stealth and making incremental change.
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