• Audio recording of session
• Presentation slides
• Session description
• About Hannah Donovan

Presentation slides

Session description

Innovation is intensifying off the browser — the things we use everyday are increasingly controlled by touch, gesture and voice. And we, as interaction designers, are faced with a challenge that’s the opposite of our browser-​​based one-​​man-​​shop: there’s suddenly a gulf of production between our concept and the final product; the means of production is as tricky to navigate as a roster of Tolstoy characters; mistakes are expensive; and everyone speaks a different language. Sound dangerous? Sound exciting?

Donovan argues the processes for the future lie in our more material-​​based graphic designer pasts, and our cousin disciplines of industrial design and architecture. After a decade of honing our newfangled browser-​​based skills, learn how to dust off and sharpen the tools of our roots.

About Hannah Donovan

Hannah Donovan is a Canadian interaction designer living in London. She led design at Last​.fm for five years, and before that worked agency-​​side designing digital campaigns. Since leaving Last​.fm this spring, Hannah’s become an independent product designer focused on ways to make music better on the web. When she’s not busy with new work, Hannah contributes to spacelog​.org and plays cello with a real orchestra as well as a comedy orchestra.

Follow Hannah on Twitter: @Han

• Audio recording of session
• Presentation slides
• Resources and inspiration
• Session description
• About Dan Rubin

Presentation slides

The presentation slides are available on Dan Rubin’s website (PDF).

Session description

HTML5 and CSS3 are the newest stars of the web: the cornerstones of progressive enhancement, the future of online video, the easiest way to build web applications for desktop and mobile devices, and a brilliant foundation upon which we can add complex interaction and animation layers with javascript and Canvas; happily — thanks to much-improved browser support — we can now use them. In this session, Dan Rubin will show you who’s already taking advantage of these latest additions to our toolbox, what this means for interface designers, and how you can bring the same techniques to your projects.

About Dan Rubin

An accomplished designer, author and speaker, Dan Rubin has over ten years of experience as a leader in the fields of user interface design and web standards, specifically focusing on the use of HTML and CSS to streamline development and improve accessibility.

His passion for all things creative and artistic isn’t a solely selfish endeavor either—you’ll frequently find him waxing educational about a cappella jazz and barbershop harmony, philosophy, web standards, typography, psychology, and design in general.

In addition to his contributions to sites including Blogger, the CSS Zen Garden, Yahoo! Small Business and Microsoft's ASP.net portal, Dan is a contributing author of Cascading Style Sheets: Separating Content from Presentation (2nd Edition, friends of ED, 2003), technical reviewer for Beginning CSS Web Development (Apress, 2006), The Art & Science of CSS (SitePoint, 2007) and Sexy Web Design (SitePoint, 2009), coauthor of Pro CSS Techniques (Apress, 2006), and Web Standards Creativity (friends of ED, 2007), writes about web standards, design and life in general on his personal site, Superfluous Banter, and spends his professional time on a variety of online and offline projects for Sidebar Creative, Webgraph and Black Seagull, consulting on design, user interaction and online publishing for Garcia Media, and speaking and teaching at events, conferences and workshops (including An Event Apart, @media, SXSW Interactive, Future of Web Design, Web Directions, and various Refresh and AIGA events) around the world.

Photo: © John Morrison / Subism Studios

Follow Dan on Twitter: @danrubin

• Audio recording of session
• Presentation slides
• Session description
• About Shane Morris

Presentation slides

Session description

When I first picked up Matthew Frederick’s book: “101 Things I Learned in Architecture School” I was struck by the number of principles of architecture that can be directly applied to interaction design, but also disillusioned by the fact that Interaction Designers generally do not have a similar body of knowledge to draw on. Sure we have lots of “process”, but relatively little “wisdom” of the sort found in this book.

The field of Interaction Design isn’t very old — If we’re talking purely software interface design, then let’s say about 25 years old. No surprise, then, that we borrow heavily (and unashamedly) from a range of other, more established, disciplines. We try to compensate for our relative lack of a history, tradition or body of knowledge by leveraging others’. That’s entirely appropriate — but how far does it get us? Interaction Design is an essential component of the delivery of virtually any product or service today. Many of us may already be at the point where we interact with more digital products in a day than we do physical products, and many of the most important transactions in our lives are entirely virtual. Maybe Interaction Design needs to be taken a bit more seriously?

In this talk I’d like to reflect on my almost 20 years as an interaction designer — the things I’ve learned along the way, and the things I wish I would have learned at Interaction Design School, if such a thing had existed back then. Along the way we’ll review some of the 101 things we all should have learned in Interaction Design School, sourced from ixd101.com (the blog I share with Matt Morphett), and beyond.

About Shane Morris

Shane Morris is one of Australia’s most respected user experience professionals. Through consulting, mentoring and training he has helped organisations create compelling digital experiences since 1991. In that time he has worked on desktop applications, internet applications, mobile user interfaces, physical devices and web sites. Shane has taught user experience topics around the world and is a key contributor to “101 Things I Learned in Interaction Design School” at ixd101.com.

Shane has worked with companies like Microsoft, Lonely Planet, M&C Saatchi, Cochlear, Amnesia Razorfish and Sensis - helping creative and technical professionals collaborate to create services that empower, inspire and reward. His passion is transforming the complex and constrained into the simple and powerful. Not just because it's valuable endeavour, but because it's hard - and therefore immensely rewarding.

Shane's experience includes:

• Director of Automatic Studio (Formerly Echo Interaction Design)
• One of Microsoft's first User Experience Evangelists world-wide
• General Manager and Principal Consultant at The Hiser Group

• Audio recording of session
• Presentation slides
• Print-ready sketch summary (PDF)
• Session description
• About Cameron Adams

Presentation slides

Session description

If you work on the web, it was hard to miss the announcement of Google Wave in May. It was especially exciting because this project, designed to leapfrog current modes of online communication, was developed right here in Australia by a Sydney based team. Wave’s interface designer — Web Directions favourite, Cameron Adams — will give us some unique insights into the challenges of bringing such an innovative product to fruition, the problems you face in designing a desktop application in the browser, and how to nurture a startup culture inside a large company. Cameron has given some truly memorable presentations at previous Web Directions — this keynote drawing from his experiences as part of the Google Wave team will be no exception.

About Cameron Adams

• Audio recording of session
• Presentation slides
• Session description
• About Daniel Burka

Presentation slides

Session description

User interface design is an iterative process — the design of Digg and Pownce have been a study in evolution and adaptation. This talk will inspect the why and how of these iterations by looking at specific case studies from the two projects as well as previous client work Daniel has tackled.

The case studies will examine specific user interface challenges that have arisen and will chop them up into their various bits. How do I identify a challenge? What is the best approach for getting started? How do I solve the problem conceptually and technically? How will I know if I solved the challenge successfully? Case studies have been selected that are especially pertinent outside of their specific contexts to help you in your everyday UI design.

The presentation will focus on design inspiration, decision-making processes, technical solutions, and learning from missteps as part of a designer’s iterative process.

About Daniel Burka

Daniel is the creative director at Digg, a founder of Pownce, and a founder of the Canadian web firm silverorange.

At silverorange, Daniel worked with a wide range of clients including Mozilla, Ning, Revision3, and Sloan. He’s since been lured to San Francisco after Kevin Rose dangled the prospect of In ‘N Out burgers and the opportunity to develop the user experience for the social news website Digg. As Digg’s creative director, Daniel has helped the site grow from a niche technology news site into one of the leading media services on the web with a massive and passionate community. Recently, along with Leah Culver and Kevin, Daniel helped found Pownce — a social network that lets you share files, events, messages, and links with your friends. Daniel works on feature development and the user interface of Pownce.

• Audio recording of the presentation
• Presentation slides
• Session description
• About Jeffrey Veen

Presentation slides

Session description

The hype around Web 2.0 continues to increase to the point of absurdity. We hear all about a rich web of data, but what can we learn from these trends to actually apply to our designs? You’ll take a tour through the past, present, and future of the web to answer these questions and more:

• What can we learn from the rich history of data visualization to inform our designs today?
• How can we do amazing work while battle the constant constraints we find ourselves up against?
• How do we really incorporate users into our practice of user experience?

About Jeffrey Veen

Jeffrey Veen is an internationally sought-after speaker, author, and user experience consultant. As a consultant, Jeffrey has been involved in designing the leading blog and social media applications on the web, including Blogger, TypePad, Flickr, and more. Jeff also led the creation of Measure Map, the well-received blog analytics tool acquired by Google in 2006.

After five years with Adaptive Path, where he was a founding partner, Jeff moved to Google, where he where he lead the redesign of their Analytics product and managed their web apps UX team. He left Google in May, 2008, to work on personal projects. Previously, Jeffrey served as the Executive Director of Interface Design for Wired Digital and Lycos Inc., where he managed the look and feel of HotWired, the HotBot search engine, Lycos.com and others.

In addition to lecturing and writing on web design and development, Jeffrey has been active with the World Wide Web Consortium’s CSS Editorial Review Board as an invited expert on electronic publishing. He is also the author of the acclaimed books The Art & Science of Web Design and HotWired Style: Principles for Building Smart Web Sites.

In 1998, Jeffrey was named by CNET as one of the “First Annual Web Innovators” and has won the Communication Arts Interactive Annual award for his work on Wired News. Other clients include Technorati, Creative Commons, Macromedia, the Electronic Frontier Foundation, and National Public Radio.

Jeffrey specializes in the integration of content, graphic design, and technology from a user-centered perspective.

• MP3 of presentation
• Presentation slides
• Session description
• About Daniel Burka

Presentation slides

Session description

User interface design is an iterative process — the design of Digg and Pownce have been a study in evolution and adaptation. This talk will inspect the why and how of these iterations by looking at specific case studies from the two projects as well as previous client work Daniel has tackled.

The case studies will examine specific user interface challenges that have arisen and will chop them up into their various bits. How do I identify a challenge? What is the best approach for getting started? How do I solve the problem conceptually and technically? How will I know if I solved the challenge successfully? Case studies have been selected that are especially pertinent outside of their specific contexts to help you in your everyday UI design.

The presentation will focus on design inspiration, decision-making processes, technical solutions, and learning from missteps as part of a designer’s iterative process.

About Daniel Burka

• MP3 of presentation
• Presentation slides (PDF, 69MB)
• Session description
• About Cameron Adams

Session description

We’re at an exciting time in the development of web-based interfaces — along with a maturing front-end toolkit (CSS & JavaScript), there are so many technologies, trends and exciting ideas emerging that are enabling us to push the boundaries of interface design.

Author, designer and code cowboy Cameron Adams will explore some of these areas and how they will apply to our development of online interfaces, including: the possibilities of front-end customisation, application interfaces, browser-native vector graphics, and the general duty of all web developers to make things interesting.

About Cameron Adams

• Session description
• About Jared Spool

We’re sorry, but slides and podcast for this presentation are unfortunately not available.

Session description

Everyone wants an “intuitive” interface: the users, the designers, and the content publishers. But building them is hard. User Interface Engineering’s recent research has given insight into why it’s hard and how to get past major obstacles.

To build an “intuitive” interface, a designer has to do two things: (1) Take complete advantage of what the user already knows, so what they see is completely familiar to them and (2) make the act of learning anything new completely imperceptible to the user. It turns out, if the interface requires the user to realize they are learning something, the “intuitive” label disappears instantly.

In this talk, Jared will show:

• How users need both tool knowledge and domain knowledge to complete their tasks
• How simple problems with designs can cause big problems for users
• What successful teams are doing to create experiences that delight

Jared will show examples from Microsoft Word, MSN, Google Talk, Flickr, Avis, and many more.

About Jared Spool

• MP3 of presentation
• Presentation slides
• Session description
• The Web Beyond the Desktop — Article by Dave Shea
• Further reading
• About John Allsopp
• About Dave Shea

Session description

Since the advent of personal computing, we’ve been tied to one place — typically sitting at a desk, with a keyboard and mouse, and in isolation. Even the advent of the web and the wifi-enabled laptop hasn’t much changed this quarter century old paradigm. But with the rise of mobile phones and devices like the Nintendo Wii and PSP featuring first class web browsing, our experience of the web will change dramatically over the coming years. In this context, which design and user experience patterns and techniques we’ve developed over the last 15 years hold up? And… which break?

In this session, Dave Shea and John Allsopp consider the challenges we’ll face as the web devolves onto a myriad devices, and the web is “always on” wherever we are.

About John Allsopp

About Dave Shea