We had been running in-person conferences for many years, and had our systems down pat. And then all of a sudden we needed to completely change how our events worked, bringing them online, which came with a huge learning curve.
On top of everything else, or maybe underneath everything else, we needed to build a new conference platform to deliver on our vision of what online conferences can be.
And we definitely needed focus as much as possible on delivering the core experience of these conferences, and as little as possible on anything else.
One area we knew we’d need to get right was managing attendees logging in. If you’ve been to any sort of in-person event, something that makes or breaks the experience is just getting through the door. Long frustrating queues mean by the time the conference (or movie, or concert, or…) starts you’re in a bad mood. First impressions count.
The same is true online. And with hundreds of people looking to login in a short period of time we needed to make sure the experience was pleasant, not frustrating.
So instead of days or weeks spent getting this right, time we didn’t have, we turned to Auth0. They’d partnered with some of our events last year, so we’d got to know their technology. And while our use case is rather simple compared with everything Auth0 is capable of (helping you comply with GDPR and similar regimes, single sign-on, multi-factor authentication, and much more) having a slick, sensible sign-in experience for our conferences with a really small amount of work was something we’re really grateful for.
If you’re rolling your own authentication, we really recommend you give them a look.
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