A presentation given at Web Directions User Experience, Old Parliament House, Canberra, May 19 2008.
- MP3 of presentation
- Presentation slides (PDF)
- Session description
- About José Manuel Alonso
- Blog post by José: Improving access to Government through better use of the Web
It’s no secret that just as the web has revolutionised business, the media, and many other parts of our lives, it is also revolutionising how governments and citizens interact, and how government provide services.
But how to do it well is still something of a black art.
In this keynote presentation, the lead of the W3C’s eGovernment initiative, José Manuel Alonso, looks at the opportunities the web provides governments, the challenges, old and new, the web poses, and the role of the W3C in helping to develop underlying, interoperable technologies with which to build these services.
José’s presentation will cover best practices and methodologies for providing eGovernment services, and look at case studies of how governments and communities are connecting via the web around the world.
About José Manuel Alonso
José is the eGovernment Lead at the World Wide Web Consortium. Prior to joining the W3C, he was the Manager for the W3C Spain Office for three years and also served as the Advisory Committee Representative for CTIC (host of the Spain Office).
José has broad experience in project management, software integration, customer relationship, PR and IT consultancy. He received a Bachelor’s degree in Computer Science and a Masters in Enterprise Application Integration, both from the University of Oviedo, where he also worked at the Research and Innovation departments as a researcher, developer and lecturer. Previously he worked as consultant and even founded his own web company back in 1997.