Web Directions Summit 2019

Session Details

Alison Cooke

Don't go changin': The importance of onboarding your users through change

Alison Cooke Senior Experience Designer NAB

Replatform projects are hard. Certainly for Product Managers, but also for customers. Even if your development process is design-led, your products can fall flat if you fail to support your customers through change. So, what does a great onboarding experience look like?

Alison Cooke

Experience Designer working on digital products with a background in Psychology and Research. Passionate about customer advocacy, complex problem solving and collaborating with cross-functional teams.

Don't miss your chance to see Alison Cooke and many other inspiring speakers at Web Directions Summit 19.

Tickets start at $1195, for two in-depth days with the world's leading web professionals.

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Two big tracks, one Product/Design, one Developer focused, plus stellar keynotes and much more.

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