Nicole Brolan, Chief Product Officer, ANZ SEEK will consider the good, the bad and the ugly of OKRs, drawing on her experience of 18 months of embedding them in their products at SEEK. What’s worked well? What hasn’t worked too well – what unintended impacts have occurred? What would they change? It’s a real warts and all story with lots of real world example, aimed at helping you learn from SEEK and improve their process or help your thinking if you are keen to embark on the OKR journey.
Nicole is the Chief Product Officer – ANZ for SEEK and is responsible for the Product team of ~110, our roadmap & hirer and candidate products and services. She was last year bought onto the Product & Tech leadership team covering AsiaPac and is working with that leadership team to converge platforms and experiences across AsiaPac. Nicole has been at SEEK for 14 years and is a passionate about building empowered teams who can identify customer needs and deliver on them.
She has helped lead the rollout of OKRs which are now used across all of Product and Tech & is now championing the embedding of continuous discovery. Prior to CPO, Nicole looked after SEEK’s SME hirers who drive a third of the overall SEEK ANZ revenue, driving substantial revenue growth & retention through improvements to the e-commerce funnel.
This included being responsible for cross functional product delivery, sales and service teams, to drive a holistic experience. During her time at SEEK, she has worked across Customer Service, Sales, Go to market and Product, giving her an appreciation for other business functions and how best to collaborate Nicole holds a Bachelor of Business, Major – Marketing