Does anyone care about domain names anymore?

Various news out­lets are breath­lessly report­ing that ICANN (the orga­ni­za­tion respon­si­ble for man­ag­ing inter­net domain names) will effec­tively allow any top level domain (TLD) (for exam­ple “.com” and “.org” are TLDs).

Am I alone in won­der­ing why any­one gives a rat’s? In fact, in think­ing that this is a usabil­ity dis­as­ter wait­ing to happen?

First up, does any­one actu­ally type a domain name into a browser more than once at most? (auto com­plete in any browser since about Viola means that once you’ve been to a domain more than zero times, typ­ing the first two or three let­ters of a domain name is all you need to do).

In fact isn’t that what the search field in most browsers is for?

If any­thing, this actu­ally deval­ues .com domain names — many browsers cur­rently assume “.com” for any word you type into the address field (oth­ers assume you want to search for that term on the web). So if you already own “.com”, the value of this auto com­plete func­tion just van­ished — after­all, if a user types “pepsi” — do they mean “pepsi​.com”, or “something.pepsi”?

But it gets worse — right now the stan­dard struc­ture of domains is some­thing like this

http://​domain​name​.com/​c​o​n​t​act”

But if we move to arbi­trary TLDs, we’ll start see­ing “http://contact.pepsi”, http://contactus.coke” and so on — there goes a lot of the value of auto­com­plete of URLs in browser address fields. Well, pretty much all of it. And of course, out of habit, or because older browsers (which take a while to go away you know) will still auto-​​complete the “.com” bit, folks will keep going to “.pepsi.com” — for exam­ple “con​tact​.pepsi​.com” instead of “contact.pepsi” (which looks just wrong dammit) giv­ing a con­fus­ing 404 mes­sage, and cre­at­ing an order of mag­ni­tude more com­plex­ity for server redirects.

Then, where the hell is the home page? URLs like “http://​pepsi​.com” by con­ven­tion direct the user to the home for a site. Now, we’ll need some­thing more — “http://home.pepsi”? But will every­one fol­low that con­ven­tion? What about for­eign languages?

Who exactly drove this deci­sion? In whose inter­ests is it? Because, I don’t really see it as being in anyone’s inter­est (other than say ICANN, who will make a killing on domains like .xxx). But one thing’s for sure — break­ing well under­stood pat­terns for users around URLs is not a user cen­tred decision.

File this under bone headed anti user deci­sions on the web.

6 responses to “Does anyone care about domain names anymore?”:

  1. I’ve started see­ing loads of adver­tis­ing say­ing “type X into google” instead of giv­ing a URL, I guess because most URLs these days are totally stu­pid as peo­ple get more and more des­per­ate for a “good” domain.

    I read some­where that ICANN is try­ing to raise $20 mil­lion so I guess it’s in their own inter­ests rather than for the greater good.

    I’m still resent­ful that we’re .com​.au rather than just .au.

    • By:john
    • June 28th, 2008

    Yes, those “type this into google” posters you see round the streets of Sydney (and no doubt else­where) were one of the things that came imme­di­ately to mind when I read this, along with QR codes (sema­codes) which is Japan are on every­thing, and every phone rec­og­nizes them.

    While many a busi­ness per­son I speak to gets very excited about the great domain name they man­aged to get, I sus­pect the only busi­ness value in domain names is sell­ing them to even more clue­less peo­ple. Has a domain name ever been a key dri­ver in the suc­cess of a business?

  2. […] to my lit­tle Friday after­noon rant, BuilderAU has a more detailed and thought out piece on the new Arbitrary TLD […]

    • By:Mark
    • July 3rd, 2008

    The peo­ple behind the insan­ity are those who stand to make money sell­ing domains you don’t need. Not ICANN BTW, but the reg­is­trars like GoDaddy, Tucows and the like. There’s a whole indus­try now called “domain­ers” who stand to make a for­tune. If you think domain clus­ter reg­is­tra­tions are a PITA now, wait till there’s hun­dreds more to have to cover to make sure a com­peti­tor doesn’t get “your” domain (another prac­tice I dis­agree with). It’s not the name that mat­ters, it’s how you mar­ket it that brings the business.

    • By:john
    • July 3rd, 2008

    Good point Mark.

    Just say no to domain names! Seriously — will they be rel­e­vant in 5 years time? Sure. but just how much?

  3. The only domain names I can think of that were rel­a­tively cru­cial to the suc­cess of the ven­ture would be the tinyurl/bit.ly et al.

    Look at the big boys: YouTube, eBay, Google, MySpace, FaceBook, Twitter, Flickr. None of them really make any sense at all. That said, they are all rel­a­tively short (6 – 8 char­ac­ters) and easy to type /​ remem­ber (Flickr is prob­a­bly the biggest exception).

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