Mathew Patterson — Delivering user experience to the inbox: designing for email

A pre­sen­ta­tion given at at Web Directions User Experience, Melbourne Town Hall, May 16 2008.

Presentation slides

Session descrip­tion

So you’ve designed a fan­tas­tic web­site for your client, tested in all the major browsers and every­thing looks great. Now they want to send an email newslet­ter to all their cus­tomers, using the new design.

No prob­lem right? Just need to test in Outlook 07, and 06. Yahoo and Hotmail too, of course. Oh, and Gmail, Lotus Notes, AOL…Of course, the design may not work that well for an email any­way, and isn’t there some kind of anti-​​spam laws?

Like it or not, HTML email is here to stay and the respon­si­bil­ity for doing it right belongs to web design­ers. Learn how to plan, design and build an email newslet­ter that will pro­vide a great user expe­ri­ence to the recip­i­ents, and great value to your clients.

About Mathew Patterson

Matthew Patterson PortraitMathew is the com­mu­nity man­ager at Freshview, the team behind the pop­u­lar email newslet­ter web apps, Campaign Monitor and MailBuild. In past lives he was a web designer for the Australian Stock Exchange and Priceline Europe among oth­ers. He runs Designers Inhouse, the list for web design­ers in non-​​design firms, and recently spoke at the Future of Web Design in New York.

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One response to “Mathew Patterson — Delivering user experience to the inbox: designing for email”:

    • By:Gify
    • November 11th, 2009

    Mathew Patterson hm,
    I dodn’t know about him,
    Thanks for the info…
    Regards,
    Janet Gify

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