Oliver Weidlich — The mobile web user experience — we’re starting to get it right!

A pre­sen­ta­tion given at at Web Directions User Experience, Melbourne Town Hall, May 16 2008.

Presentation slides

Session descrip­tion

Historically the mobile web has been a ter­ri­ble expe­ri­ence, but things are start­ing to change. Really! We are now at the point that the mobile web is becom­ing eas­ier to access, both on-​​deck & off-​​deck, there’s use­ful & tai­lored ser­vices out there, and killing some time on the train home doesn’t cost more than your weekly train ticket. We’ll check out the lat­est and great­est in the world of mobile web and what makes them dif­fer­ent from the oth­ers. We will also cover the impor­tant things to keep in mind for mak­ing a bet­ter mobile web cus­tomer experience.

About Oliver Weidlich

Oliver Weidlich PortraitOliver draws on a back­ground in psy­chol­ogy, expe­ri­ence in usabil­ity and under­stand­ing of mobile tech­nol­ogy to iden­tify key issues for client busi­ness strat­egy, and cus­tomers, and to rec­om­mend & design solu­tions through his con­sul­tancy Ideal Interfaces. He has con­sulted to clients such as Hutchison, Optus, Telstra, ninemsn, Orange, Holden, and Motorola.

He has a wide range of expe­ri­ence eval­u­at­ing and improv­ing the end-​​to-​​end cus­tomer expe­ri­ence with mobile devices, includ­ing 2G, 2.5G and 3G devices, por­tals, appli­ca­tions and con­tent. He has con­ducted field research into future mobile usage and the inter­ac­tion between the mobile device and other technologies.

Ideal Interfaces is a found­ing mem­ber of the AIMIA Mobile Content Industry Development Group and Oliver is play­ing a key role in the design and project man­age­ment of the Australian Mobile Phone Lifestyle Index which looks at mobile con­tent usage in the local market.

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