Matt Webb — Movement (Web Directions North Closing Keynote)

A pre­sen­ta­tion given at Web Directions North, Vancouver Canada, January 31 2008.

Session descrip­tion

We’ve always had metaphors to under­stand and design for the Web.

The orig­i­nal con­cep­tion of the Web was as a library of doc­u­ments. Our build­ing blocks were derived from spa­tial ideas: “bread­crumbs,” “vis­its” and “home­pages” were used to under­stand the medium.

Website-​​as-​​application was a new and novel metaphor in the late 1990s. The spa­tial con­cept of nav­i­ga­tion was replaced by con­cepts derived from tools: but­tons per­formed actions on data.

These metaphors inspire sep­a­rate but com­ple­men­tary mod­els of the Web. But the Web in 2008 has some entirely new qual­i­ties: more than ever it’s an ecol­ogy of sep­a­rate but highly inter­con­nected ser­vices. Its fiercely com­pet­i­tive, rapid devel­op­ment means dif­fer­en­ti­at­ing inno­va­tions are quickly copied and spread. Attention from users is scarce. The fittest web­sites sur­vive. In this world, what metaphors can be most suc­cess­fully wielded?

Matt takes as a start­ing point inter­ac­tion and prod­uct design, with ideas from cyber­net­ics and Getting Things Done. He offers as a metaphor the con­cept of the Web as expe­ri­ence. That is, treat­ing a web­site as a dynamic entity — a flow­chart of moti­va­tions that both pro­vides a con­tin­u­ously sat­is­fy­ing expe­ri­ence for the user… and helps the web­site grow.

From see­ing what kind of web­sites this model pro­vokes, we’ll see whether it also helps illu­mi­nate some of the Web’s com­ing design chal­lenges: the blend­ing of the Web with desk­top soft­ware and phys­i­cal devices; the par­tic­u­lar con­cerns of small groups; and what the next move­ment might bring.

About Matt Webb

Matt Webb Portrait

Matt Webb is a prin­ci­pal of the cre­ative design con­sul­tancy Schulze & Webb where his work has included mate­r­ial pro­to­types for Nokia, Web strat­egy for the BBC, and explo­ration into the future uses of RFID. S&W works in near-​​term prod­uct R&D and, as embod­ied in the USB pup­pet Availabot, has a spe­cial focus on the social life of stuff. Matt speaks on inter­ac­tion design and tech­nol­ogy, is co-​​author of Mind Hacks, cog­ni­tive psy­chol­ogy for a gen­eral audi­ence, and builds polite social soft­ware and Web toys. He can be found at Interconnected and in London.

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