Presentations about innovation

Pod­casts, slides, videos and more

Matt Webb — Opening keynote: Escalante

Web Direc­tions South 2009, Syd­ney Con­ven­tion Cen­tre, Octo­ber 8 9.10am.

Matt Webb PortraitThe long run to the turn of the mil­len­nium got us pre­oc­cu­pied with con­clu­sions. The Inter­net is finally taken for granted. The iPhone is finally ubiq­ui­tous com­put­ing come true. Let’s think not of ends, but dawns: it’s not that we’re on the home straight of ubi­comp, but the begin­ning of a cen­tury of smart mat­ter. It’s not about fix­ing the Web, but mak­ing a spring­board for new economies, new ways of cre­at­ing, and new cultures.

The 21st cen­tury is a par­tic­i­pa­tory cul­ture, not a con­sumerist one. What does it mean when small teams can be respon­si­ble for world-​​size effects, on the same play­ing field as major cor­po­ra­tions and gov­ern­ment? We can look at the Web — break­ing down pub­lish­ing and con­sum­ing from day zero — for where we might be head­ing in a world big­ger than we can really see, and we can look at design — play­ful and ratio­nal all at once — to help us fig­ure out what to do when we get there.

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Deborah Schultz — It’s the people, stupid

Deborah Schultz PortraitThe most inter­est­ing prob­lems on the web are social, not tech­ni­cal. Once the open, social stack moves into wide use, the real work is going to be on us to cre­ate ongo­ing expe­ri­ences that inspire, inform, evolve. Avoid this talk if you want to hear about mon­e­tiz­ing com­mu­nity, gam­ing the newest social site for a quick spike in your user num­bers, or how to get a [insert cut­ting edge social plat­form] strat­egy for your brand.

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Mark Pesce — Closing keynote: This, that, and the other thing

Web Direc­tions South 2008, Syd­ney Con­ven­tion Cen­tre, Sep­tem­ber 26 4.05pm.

Mark Pesce PortraitThis is what it feels like to be hyper­con­nected: a new kind of com­mu­nity – per­va­sive, con­tin­u­ous, yet strangely tense and ten­u­ous, like a bal­loon inflated to the point of burst­ing. The lim­its of the neo­cor­tex meet­ing the ampli­fier of the Human Net­work. That cre­ates unique oppor­tu­ni­ties: we can come together at a word, self-​​organize around or against a blog post, a live-​​streamed video, an auto­mated reply from a face­less, rent-​​seeking orga­ni­za­tion. Noth­ing can stop us. We can’t even stop our­selves. But what do we want? And the other thing? You’ll need to be at Web Direc­tions South, for the clos­ing keynote, if you want to find out.

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August de los Reyes — Predicting the past

Web Direc­tions South 2008, Syd­ney Con­ven­tion Cen­tre, Sep­tem­ber 25 4.05pm.

August de los Reyes PortraitA new inflec­tion point in human-​​computer inter­ac­tion is upon us. Along with other tech­nolo­gies, Microsoft Sur­face marks a depar­ture from graph­i­cal user inter­face or GUI into the world of Nat­ural User Inter­face or NUI. This talk begins with dis­cus­sion of emo­tional design and its impor­tance in the future of soci­ety. The lens shifts to how one design team is think­ing about design­ing for a new era in which emo­tional intent and intu­itive inter­ac­tion are the imper­a­tive. Using the­o­ret­i­cal mod­els drawn from a mix of his­tory, sci­ence, phi­los­o­phy, and even video game design, this pre­sen­ta­tion reveals prin­ci­ples behind expe­ri­ence design for Microsoft Sur­face and beyond.

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Gabriel White — Sensing context in mobile design

Web Direc­tions South 2008, Syd­ney Con­ven­tion Cen­tre, Sep­tem­ber 25 1.40pm.

Gabriel White PortraitMain­stream mobile devices are being loaded with sen­sors. These devices can be used to cre­ate expe­ri­ences that are tai­lored, adap­tive and respon­sive to the way peo­ple live and work. Location-​​awareness allows devices to respond to place, net­worked address books enable socially rich com­mu­ni­ca­tion expe­ri­ences, and motion and ges­tural sen­sors empower design­ers to respond to con­text of use. All these ele­ments are cre­at­ing a ’sen­si­tive ecosys­tem’; mobile devices that adapt grace­fully to con­text and use.

This pre­sen­ta­tion will explore some of the design and tech­nol­ogy trends that are shap­ing design for mobile devices, show exam­ples of devices and ser­vices that are start­ing to take advan­tage of these trends, then explain how design­ers need to rethink design prob­lems to take advan­tage of this tech­no­log­i­cal ground-​​shift.

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Jason Ryan — Govt 2.0: the public management challenge

A pre­sen­ta­tion given at Web Direc­tions User Expe­ri­ence, Old Par­lia­ment House, Can­berra, May 19 2008.

Jason Ryan PortraitTech­nol­ogy changes present com­plex chal­lenges and rich oppor­tu­ni­ties for senior pub­lic sec­tor man­agers. Find­ing the bal­ance between inno­va­tion and risk man­age­ment is not easy in an envi­ron­ment where suc­cess­ful engage­ment depends upon relin­quish­ing con­trol. Using exam­ples from New Zealand’s expe­ri­ence, Jason will share lessons and obser­va­tions about the inevitable grow­ing pains of pub­lic sec­tor agen­cies as they evolve towards Govt 2.0.

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Indi Young — Innovation With Mental Models

A pre­sen­ta­tion given at Web Direc­tions North, Van­cou­ver Canada, Jan­u­ary 31 2008.

Indi Young PortraitIn his recent book, The Myths of Inno­va­tion, Scott Berkun argues that inno­va­tion does not hap­pen in a flash of inspi­ra­tion. Instead, it takes years of research to deeply under­stand a prob­lem space. A designer who method­i­cally exam­ines, adopts, or dis­cards var­i­ous hypoth­e­sis about the topic is the one who comes up with the best solutions.

In this talk, Indi Young will present a method­i­cal (but rapid!) approach to inven­tion. Using a men­tal model dia­gram depict­ing the behav­ior of a cus­tomer seg­ment, she will show how to rec­og­nize when your cur­rent offer­ings could do bet­ter at match­ing needs and how to syn­the­size new ideas.

With the ideas in this pre­sen­ta­tion, you will be able to think up new prod­uct ideas and improve upon old prod­uct fea­tures in a guided, strate­gic manner.

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Stephen Cox — Building ethnography into the design process

A pre­sen­ta­tion given at Web Direc­tions South, Syd­ney Aus­tralia, Sep­tem­ber 28 2007.

Stephen Cox Portrait Work­ing in usabil­ity and user expe­ri­ence can give you some great insights into the prod­uct design process. Yet few organ­i­sa­tions know how to take advan­tage of this infor­ma­tion silo. As a user expe­ri­ence expert do you some­times wish you could have more input into prod­uct ideas handed down from above? Ever wanted to have the ear of busi­ness strate­gists? Even be best friends with mar­keters and sales peo­ple? Stephen Cox explores some of the excit­ing things that can hap­pen when the dis­ci­plines of usabil­ity and user expe­ri­ence are allowed to seep out into the realms of strate­gic and tac­ti­cal design inno­va­tion. He approaches the field of ethno­graphic design research in prac­ti­cal terms illus­trat­ing how News Dig­i­tal Media has come to embrace the idea of exten­sive cus­tomer research, and the ben­e­fits that this has brought to dif­fer­ent lev­els of the organisation.

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Scott Berkun — The myths of innovation

A pre­sen­ta­tion given at Web Direc­tions South, Syd­ney Aus­tralia, Sep­tem­ber 28 2007.

Scott Berkun PortraitMuch of what we know about inno­va­tion is wrong. That’s the bet this enter­tain­ing keynote takes as it romps through the his­tory of inno­va­tion, dis­pelling the mytholo­gies we’ve con­structed about how we got here. This talk, loosely based on Scott Berkun’s recent O’Reilly book (May 2007), will help you to rec­og­nize the myths, under­stand their pop­u­lar­ity (even if you don’t believe in them), and how to use the truth of inno­va­tions past to help you in your work today.

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