Anil Dash - Serious business: Putting social media to work
A presentation given at Web Directions North, Vancouver Canada, January 31 2008.

You know what blogs and wikis are, and you know your YouTube from your Facebook. But do you know how to make a compelling business case for these technologies? Social media and social networking tools are poised to have as much of an impact on business as they’ve had on the way we communicate with our friends and family online.
Anil Dash, a blogger since 1999 who’s helped thousands of businesses make use of social media through his work at Six Apart, shares real-world examples of how companies are using social media to build their business. Six Apart is the world’s biggest blogging company, behind such platforms as Movable Type, LiveJournal, Vox, and TypePad.
And even more important than where technology has been is where it’s going: Learn about cutting-edge technological initiatives like OpenID and OpenSocial, and how these aren’t just about new ways to poke your Facebook friends — they’re business opportunities.
Finally, no change this big happens without thinking about the social and political realities of the business world. What works in convincing your company, your coworkers, or your boss to spend their time and money trying new things? This session will lead a conversation to find out.
Not only are most Web applications going to have (or utilize) social components — they’re also going to have start sharing social information like profiles, contact lists and such with other services. The ’social network fatigue’ users feel and the inefficiencies of keeping this information in multiple spots will drive us to play better with other social apps. This session will focus on using simple building blocks and emerging design patterns to keep it simple for users, for you and for the open social Web at large.
Sometime shortly after Web Directions South concludes, somebody (probably a somebody in the “developing” world) will become the three billionth mobile phone subscriber. Good for the providers, of course - but the effects of the network on human social organization are far more profound. From the dhows of Kerala to the cities of China to the beaches of Cronulla, we’re all coming into contact with - and learning how to master - the subtle skills of spontaneous self-organization which are the essential fact of life on the network. We can get in front of this spree of self-organization - or get run over by it. Either way, mob rules are the new laws of business, politics, and culture.
It’s not just about email and Twitter: industry analysts agree, virtually every online social network application will develop a mobile feature in the next year or two. From Flickr pre-installed on Nokia phones to an up-to-date map of your buddies locations, mobile devices are ready to come pre-loaded with new friends for you to play with. Before you tune out to listen to music tagged and delivered to your mobile by your social network, or press SEND on a stinging critique of the Web Directions dining hall food to restaurant review mobile sites, why not attend an informative yet fun session about the latest and greatest in GPS and location based services connecting online communities on your mobile? For those who want to focus on the business model not the technology.