Web Directions

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Web Directions USA 2010, Loews Atlanta Hotel, September 23 10.45am.

• Presentation slides
• Session description
• About Aarron Walter

Presentation slides

Session description

Humans, though cute and cuddly, are not without their flaws, which makes designing for them a challenge. By understanding how the wet, mushy processor works in these hairy little devils, you can design interfaces and web experiences that will have them hopelessly devoted to your brand.In this talk, Aarron Walter will introduce you to the emotional usability principle – a design axiom that identifies a strong connection between human emotion and perceived usability. Through real-world examples, you’ll learn practical interface design techniques that will make your websites and applications more engaging to the humans they serve.

About Aarron Walter

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In this talk, Aarron Walter will introduce you to the emotional usability principle – a design axiom that identifies a strong connection between human emotion and perceived usability. Through real-world examples, you’ll learn practical interface design techniques that will make your websites and applications more engaging to the humans they serve.

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Web Directions USA 2010, Loews Atlanta Hotel, September 24 1.00pm.

• Presentation slides
• Session description
• About Really Annett-Baker

Presentation slides

Session description

Humans are drawn to narrative we can engage with and we may have just found the perfect medium for this sort of narrative interaction in the internet. Every site, app or connection is full of the possibility of story – yes, even yours. Especially yours. But is your site making your user the principle character? Or are they just the forgotten redshirt? And who’s writing the script?In this talk, Relly will show you how narrative runs as deep through websites as it does through your favourite TV dramas, video games, comic books or musicals, and explain how you can write decent help for your users, define personality for your site and create documents to support everyone involved in creating that experience. These methods will allow your team to work together to create a site rich in personality and tell the story of your brand, right from the navigational opening set-piece on the homepage to the microcopy that is the closing curtain on a successful transaction.

About Really Annett-Baker

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In this talk, Relly will show you how narrative runs as deep through websites as it does through your favourite TV dramas, video games, comic books or musicals, and explain how you can write decent help for your users, define personality for your site and create documents to support everyone involved in creating that experience.

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Web Directions South 2010, Sydney Convention and Exhibition Centre, October 15 11.45am.

• Audio recording of session
• Presentation slides
• Session description
• About Lisa Herrod

Presentation slides

Session description

Inclusive design. It might sound like a rebranding exercise from the Web Accessibility Marketing Team, but it isn’t. For years inclusive design and research practices have been applied to a wide variety of disciplines from industrial design to the arts, the built environment and more.What can we learn from this? And how can we apply it to the digital environment in which we work?Social innovation, service design and even augmented reality are now presenting real and interesting opportunities for us as traditional web practitioners. Combined with inclusive design practices, this opens up a fantastic world of change for both us and the people for whom we design.So starting with the web, we’ll reinvigorate our passion for diversity and inclusion. Let’s declare this The Age of Awareness!

About Lisa Herrod

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Social innovation, service design and even augmented reality are now presenting real and interesting opportunities for us as traditional web practitioners. Combined with inclusive design practices, this opens up a fantastic world of change for both us and the people for whom we design.

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Web Directions South 2010, Sydney Convention and Exhibition Centre, October 15 1.40pm.

• Audio recording of session
• Presentation slides
• Session description
• About Shane Morris

Presentation slides

Session description

When I first picked up Matthew Frederick's book: "101 Things I Learned in Architecture School" I was struck by the number of principles of architecture that can be directly applied to interaction design, but also disillusioned by the fact that Interaction Designers generally do not have a similar body of knowledge to draw on. Sure we have lots of "process", but relatively little "wisdom" of the sort found in this book.The field of Interaction Design isn't very old - If we're talking purely software interface design, then let's say about 25 years old. No surprise, then, that we borrow heavily (and unashamedly) from a range of other, more established, disciplines. We try to compensate for our relative lack of a history, tradition or body of knowledge by leveraging others'. That's entirely appropriate - but how far does it get us? Interaction Design is an essential component of the delivery of virtually any product or service today. Many of us may already be at the point where we interact with more digital products in a day than we do physical products, and many of the most important transactions in our lives are entirely virtual. Maybe Interaction Design needs to be taken a bit more seriously?In this talk I'd like to reflect on my almost 20 years as an interaction designer - the things I've learned along the way, and the things I wish I would have learned at Interaction Design School, if such a thing had existed back then. Along the way we'll review some of the 101 things we all should have learned in Interaction Design School, sourced from ixd101.com (the blog I share with Matt Morphett), and beyond.

About Shane Morris

" ["post_title"]=> string(44) "Shane Morris - Interaction design school 101" ["post_category"]=> string(1) "0" ["post_excerpt"]=> string(616) "

In this talk I'd like to reflect on my almost 20 years as an interaction designer - the things I've learned along the way, and the things I wish I would have learned at Interaction Design School, if such a thing had existed back then. Along the way we'll review some of the 101 things we all should have learned in Interaction Design School, sourced from ixd101.com (the blog I share with Matt Morphett), and beyond.

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Web Directions South 2010, Sydney Convention and Exhibition Centre, October 14 4.15pm.

• Audio recording of session
• Presentation slides
• Session description
• About Josh Williams

Presentation slides

Session description

Today's web is being defined more than ever by buzzwords, catchphrases, fads and trends. Startups are being created for startups sake, standards are being hijacked by so-called "social media gurus," and investors are piling on one after another looking to hop on the next big wave. And we, the designers, developers and innovators actually building the web, are left to wonder if we're still in the drivers seat.During this brisk discussion we'll separate fads from the future, debate native apps versus the mobile web, take an honest look at the hype behind geo-location, then take a step back to ask ourselves where the web—and we ourselves—are going. Hold on, it's going to be a wild ride!

About Josh Williams

" ["post_title"]=> string(44) "Josh Williams - Keynote: Where are we going?" ["post_category"]=> string(1) "0" ["post_excerpt"]=> string(455) "

During this brisk discussion we'll separate fads from the future, debate native apps versus the mobile web, take an honest look at the hype behind geo-location, then take a step back to ask ourselves where the web—and we ourselves—are going. Hold on, it's going to be a wild ride!

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Web Directions South 2010, Sydney Convention and Exhibition Centre, October 15 11.45am.

• Audio recording of session
• Presentation slides
• Session description
• About Max Wheeler

Presentation slides

Session description

Phones with GPS are now widely available and the growing support for the JavaScript geolocation API means location based services aren't restricted to the realm of native applications. Now is the time to learn how to take advantage of this information and add provide your users with the best personal and contextual experience.This session will take you through building a location-based mobile app using HTML, CSS, and JavaScript. Including cross-platform techniques for figuring out where your users are, and providing graceful fallbacks options for devices that don't have geolocation support (or users that don't want to tell you exactly). You'll learn about geocoding to a physical address (and the other way around) and look at how to build a mobile-friendly map with local points of interest.

About Max Wheeler

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This session will take you through building a location-based mobile app using HTML, CSS, and JavaScript. Including cross-platform techniques for figuring out where your users are, and providing graceful fallbacks options for devices that don't have geolocation support (or users that don't want to tell you exactly). You'll learn about geocoding to a physical address (and the other way around) and look at how to build a mobile-friendly map with local points of interest.

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Web Directions South 2010, Sydney Convention and Exhibition Centre, October 14 2.40pm.

• Audio recording of session
• Session description
• About Matt Balara

Session description

Considering how many businesses depend upon the web for their income, it’s shocking how poorly designed most shops are. Not only aesthetically, but also as far as ease of use, retail psychology and user experience are concerned. How can we design better shops? If customers enjoy shopping more, won’t our clients earn more? Can forms be fun? What’s the psychology behind online purchases? How can online and offline buying experiences be harmonised? Matt Balara will share some of his 15 years of experience designing web sites, the vast majority of which have sold something or other.

About Matt Balara

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Considering how many businesses depend upon the web for their income, it’s shocking how poorly designed most shops are. Not only aesthetically, but also as far as ease of use, retail psychology and user experience are concerned. How can we design better shops? If customers enjoy shopping more, won’t our clients earn more? Can forms be fun? What’s the psychology behind online purchases? How can online and offline buying experiences be harmonised? Matt Balara will share some of his 15 years of experience designing web sites, the vast majority of which have sold something or other.

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Web Directions @media 2010, Southbank Centre London, June 11 2.40pm.

• Audio recording of session
• Session description
• About Aral Balkan

Session description

Most apps suck. Making an app that doesn’t suck is hard work and requires uncompromising focus. We call apps that don’t suck “usable”. However, in the Age of User Experience, making apps that are merely usable is no longer good enough.So how can you go beyond making usable apps to creating exceptional experiences that evoke powerful emotions in users?In this inspirational session, Aral will offer you an impassioned glimpse into his approach of authoring apps that people find joyful and fun; apps that people fall in love with.Delight, story, empathy, character, voice, beauty, fun, and play are just some of the topics that will be covered and illustrated with examples from Aral’s decade-long experience in authoring web, Flash, desktop, and mobile apps, including his latest top-selling iPhone app, Feathers.

About Aral Balkan

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Most apps suck. Making an app that doesn’t suck is hard work and requires uncompromising focus. We call apps that don’t suck “usable”. However, in the Age of User Experience, making apps that are merely usable is no longer good enough.

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Web Directions @media 2010, Southbank Centre London, June 10 1.40pm.

• Audio recording of session
• Presentation slides
• Session description
• About Simon Willison

Presentation slides

Session description

Crowdsourcing applications take indigestible tasks and break them down into digestible pieces, enabling a group to help plough through large scale projects in much shorter periods of time.Designing and building crowdsourcing applications incorporates a fascinating range of challenges, from usability, psychology and interaction design to scaling applications for surges of traffic - all the while ensuring that contributors are rewarded, good behaviour is encouraged and the resulting data comes out in a useful format.This talk will discuss lessons learned building serious crowdsourcing applications on newsroom schedules at the Guardian, and playful crowdsourcing features for WildlifeNearYou.com.

About Simon Willison

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Crowdsourcing applications take indigestible tasks and break them down into digestible pieces, enabling a group to help plough through large scale projects in much shorter periods of time.

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Web Directions @media 2010, Southbank Centre London, June 10 10.45am.

• Audio recording of session
• Presentation slides
• Session description
• Designing social interfaces - the book
• About Christian Crumlish

Presentation slides

Session description

Taking ideas from game design, musical instrument design, and play-acting techniques including improv and bodystorming, Christian will address the role of play in digital experiences and how we can design to foster and encourage play rather than squeeze all the joy out of life one pixel at a time.In game design, you create an arena for play. You establish boundaries and rules and you work to tune game dynamics that yield fun experiences rather than boring, mechanical, or pointless drudgery. Within those boundaries and rules the players create their own unique experience, collaboratively, every time. Again the marriage of strict purposeful constraints with open space and room for human variation creates the best game experiences.Can an enterprise app, maybe one that looks like a spreadsheet and reports to HR ever actually be fun? That’s a stretch but you can absolutely introduce elements of play into the most buttoned-down context. Consider one primitive gesture from games: collecting. Many games offer some form of gather, arranging, and displaying objects. Just so, even an HR portal may offer some opportunity to incorporate a collecting “game” into the workflow.Christian will share techniques for introducing a sense of play into the experiences we’re designing and will exhort the assembled crowd to make life more fun for our users and to thrive while doing so.

About Christian Crumlish

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Taking ideas from game design, musical instrument design, and play-acting techniques including improv and bodystorming, Christian will address the role of play in digital experiences and how we can design to foster and encourage play rather than squeeze all the joy out of life one pixel at a time.

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Web Directions @media 2010, Southbank Centre London, June 11 10.45am.

• Audio recording of session
• Presentation slides
• Session description
• About Sandi Wassmer

Presentation slides

Session description

Inclusive Design is currently the domain of people who design physical things, like product designers and architects, but Sandi Wassmer is firm in her belief that Inclusive Design applied in the online environment just makes sense.The principles of Inclusive Design encompass so many of the practices, principles and guidelines that web designers are already using – Accessibility, Usability, User Centric Design, Progressive Enhancement and User Experience – but unlike each of these discrete practices, Inclusive Design gives designers the ability to offer choice, as a single design solution will never accommodate all users.Sandi will talk about how the principles of Inclusive Design can be easily adopted by web designers right now. By the end of the session you’ll have the framework for becoming an inclusion activist!

About Sandi Wassmer

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Inclusive Design is currently the domain of people who design physical things, like product designers and architects, but Sandi Wassmer is firm in her belief that Inclusive Design applied in the online environment just makes sense.

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Web Directions @media 2010, Southbank Centre London, June 11 11.45m.

• Audio recording of session
• Presentation slides
• Hannah's Storytelling Bookmarks
• Session description
• About Hannah Donovan

Presentation slides

Session description

Hannah Donovan will talk about the designer as a storyteller—especially in terms of the importance of this role within a team. Improve your output as a designer by taking a closer look at influencing the input. As a visual narrator we help to visualise, inspire and curate for the people we work with as well as connecting scenarios around the larger product saga that supports the interfaces we design. By examining your input, make your output more effective with your team and users alike, paving paths for people to tell their own stories as your product evolves over time.

About Hannah Donovan

" ["post_title"]=> string(47) "Hannah Donovan - Telling stories through design" ["post_category"]=> string(1) "0" ["post_excerpt"]=> string(728) "

Hannah Donovan will talk about the designer as a storyteller—especially in terms of the importance of this role within a team. Improve your output as a designer by taking a closer look at influencing the input. As a visual narrator we help to visualise, inspire and curate for the people we work with as well as connecting scenarios around the larger product saga that supports the interfaces we design. By examining your input, make your output more effective with your team and users alike, paving paths for people to tell their own stories as your product evolves over time.

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Web Directions @media 2010, Southbank Centre London, June 11 2.40pm.

• Audio recording of session
• Presentation slides
• Session description
• About Steve Souders

Presentation slides

Session description

Web 2.0 is adding more and more content to our pages, especially features that are implemented in Ajax. But our web applications are evolving faster than the browsers that they run in. We don’t have to rely on or wait for the release of new browsers to make our web applications faster. In this session, Steve Souders discusses web performance best practices from his second book, Even Faster Web Sites. These time-saving techniques are used by the world’s most popular web sites to create a faster user experience, increase revenue, and reduce operating costs. Steve provides technical details about reducing the pain of JavaScript, as well as secrets for making your page load faster in emerging markets where network connectivity is a challenge.

About Steve Souders

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Web 2.0 is adding more and more content to our pages, especially features that are implemented in Ajax. But our web applications are evolving faster than the browsers that they run in. We don’t have to rely on or wait for the release of new browsers to make our web applications faster. In this session, Steve Souders discusses web performance best practices from his second book, Even Faster Web Sites. These time-saving techniques are used by the world’s most popular web sites to create a faster user experience, increase revenue, and reduce operating costs. Steve provides technical details about reducing the pain of JavaScript, as well as secrets for making your page load faster in emerging markets where network connectivity is a challenge.

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Web Directions South 2009, Sydney Convention Centre, October 8 2.40pm.

• Audio recording of session
• Presentation slides
• Session description
• About Donna Spencer

Presentation slides

Session description

When people use websites and intranets they are doing more than just ‘finding’ information. They may be looking for something they know about or exploring something brand new; filtering through large volumes then comparing results; getting an overview of a topic or diving deep. They may even think they want to find one thing, but actually need something entirely different.Each of these information behaviours needs very different approaches to information architecture, information design and page layout. During this presentation, Donna will talk about each information behaviour, its key attributes, key design needs, and show good and bad examples of each.

About Donna Spencer

" ["post_title"]=> string(46) "Donna Spencer - Information seeking behaviours" ["post_category"]=> string(1) "0" ["post_excerpt"]=> string(433) "

Each information seeking behaviour needs very different approaches to information architecture, information design and page layout. During this presentation, Donna will talk about each information behaviour, its key attributes, key design needs, and show good and bad examples of each.

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Web Directions South 2009, Sydney Convention Centre, October 8 1.40pm.

• Audio recording of session
• Presentation slides
• Session description
• About Suze Ingram

Presentation slides

Session description

Service design is a new discipline which focuses on understanding what customers want, then designing services which meet their needs. Sound familiar? Web designers have focused on user-centred design for years to create websites and applications that are user friendly.Service design is well established in Europe and North America and there’s already a handful of Australian businesses offering service design. What is it? Does experience in designing for screen interaction translate to designing services too? Will service design be the next big thing? Suze offers insight by drawing on her years of experience as a UX designer and researcher. She shows how service design might fit into your business in the future, who you might pitch it to, and what sort of skills you might need to deliver service design.

About Suze Ingram

" ["post_title"]=> string(54) "Suze Ingram - Would you like service design with that?" ["post_category"]=> string(1) "0" ["post_excerpt"]=> string(690) "

Service design is well established in Europe and North America and there’s already a handful of Australian businesses offering service design. What is it? Does experience in designing for screen interaction translate to designing services too? Will service design be the next big thing? Suze offers insight by drawing on her years of experience as a UX designer and researcher. She shows how service design might fit into your business in the future, who you might pitch it to, and what sort of skills you might need to deliver service design.

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Web Directions USA 2010, Loews Atlanta Hotel, September 23 10.45am.

• Presentation slides
• Session description
• About Aarron Walter

Presentation slides

Session description

Humans, though cute and cuddly, are not without their flaws, which makes designing for them a challenge. By understanding how the wet, mushy processor works in these hairy little devils, you can design interfaces and web experiences that will have them hopelessly devoted to your brand.In this talk, Aarron Walter will introduce you to the emotional usability principle – a design axiom that identifies a strong connection between human emotion and perceived usability. Through real-world examples, you’ll learn practical interface design techniques that will make your websites and applications more engaging to the humans they serve.

About Aarron Walter

" ["post_title"]=> string(67) "Aarron Walter - Learning to Love Humans: Emotional Interface Design" ["post_category"]=> string(1) "0" ["post_excerpt"]=> string(522) "

In this talk, Aarron Walter will introduce you to the emotional usability principle – a design axiom that identifies a strong connection between human emotion and perceived usability. Through real-world examples, you’ll learn practical interface design techniques that will make your websites and applications more engaging to the humans they serve.

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