Anil Dash - Serious business: Putting social media to work
A presentation given at Web Directions North, Vancouver Canada, January 31 2008.

You know what blogs and wikis are, and you know your YouTube from your Facebook. But do you know how to make a compelling business case for these technologies? Social media and social networking tools are poised to have as much of an impact on business as they’ve had on the way we communicate with our friends and family online.
Anil Dash, a blogger since 1999 who’s helped thousands of businesses make use of social media through his work at Six Apart, shares real-world examples of how companies are using social media to build their business. Six Apart is the world’s biggest blogging company, behind such platforms as Movable Type, LiveJournal, Vox, and TypePad.
And even more important than where technology has been is where it’s going: Learn about cutting-edge technological initiatives like OpenID and OpenSocial, and how these aren’t just about new ways to poke your Facebook friends — they’re business opportunities.
Finally, no change this big happens without thinking about the social and political realities of the business world. What works in convincing your company, your coworkers, or your boss to spend their time and money trying new things? This session will lead a conversation to find out.
Have you ever seen a web site so clear, logical, and exquisitely composed it made you stop in your tracks? Have you wondered how the designer achieved such a stunning and cohesive design?
What happens when a designer decides to quit his day job, hang his shingle, and wakes up seven years later nowhere remotely close to where he imagined he would be? This frank, semi-informal discussion on the pros, cons, and potential progressions of a designer’s career
Last year, Google released an experimental Greasemonkey API for Gmail: coding hooks that let anyone add CSS and Javascript to Gmail that enhances how it looks and behaves. Why would you want to do this? Why wouldn’t you? Hear how Google’s using Greasemonkey to distribute Gmail development amongst independent web developers–and how those developers are integrating their own product into Gmail — resulting in a Better Gmail for everyone.
We’ve always had metaphors to understand and design for the Web.



Not only are most Web applications going to have (or utilize) social components — they’re also going to have start sharing social information like profiles, contact lists and such with other services. The ’social network fatigue’ users feel and the inefficiencies of keeping this information in multiple spots will drive us to play better with other social apps. This session will focus on using simple building blocks and emerging design patterns to keep it simple for users, for you and for the open social Web at large.
Everyone wants an “intuitive” interface: the users, the designers, and the content publishers. But building them is hard. User Interface Engineering’s recent research has given insight into why it’s hard and how to get past major obstacles.
Dubbed “the King of Web Standards” by Business Week, Jeffrey Zeldman co-founded the group and movement that brought standards to our browsers. Through A List Apart Magazine, his books, and endless advocacy, he brought wisdom to our industry and benefits awareness to the people who approve our budgets. Ten years into the web standards movement, how are we doing? What agreements have we reached? What battles no longer need to be fought? What hurdles still prevent us from reaching standards and accessibility utopia?
It seems like there’s a new Ajax library or JavaScript framework coming out every week, and there probably is! Which is the best one to pick? Will you be up the creek without a paddle if you choose the wrong one?
When we follow the principles of web standards, we write valid HTML and CSS, unobtrusive JavaScript and follow WCAG and other accessibility guidelines. This simple act goes a long way to creating an accessible web site, application or service. At the same time, many sites that don’t utilize all that is good and wholesome about web standards perform surprisingly well when they are used by people with disabilities.
In his recent book, The Myths of Innovation, Scott Berkun argues that innovation does not happen in a flash of inspiration. Instead, it takes years of research to deeply understand a problem space. A designer who methodically examines, adopts, or discards various hypothesis about the topic is the one who comes up with the best solutions.
There comes a time when web developers need to reach beyond the browser to allow users to go offline, use local files or get rid of the hideous browser chrome. The Adobe Integrated Runtime (AIR) is an up an coming runtime technology that allows desktop applications to be developed with HTML, JavaScript, Flash or Flex. The AIR runtime and SDK are completely free so anyone can get started immediately.
Seattle-based Jackson Fish Market helped deliver the Silverlight based search engine Tafiti, one of the earliest commercial Silverlight applications.
Since the advent of personal computing, we’ve been tied to one place — typically sitting at a desk, with a keyboard and mouse, and in isolation. Even the advent of the web and the wifi-enabled laptop hasn’t much changed this quarter century old paradigm. But with the rise of mobile phones and devices like the Nintendo Wii and PSP featuring first class web browsing, our experience of the web will change dramatically over the coming years. In this context, which design and user experience patterns and techniques we’ve developed over the last 15 years hold up? And… which break?