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Web Directions South 2009, Sydney Convention Centre, October 9 4.05pm.

Presentation slides

Session description

It is time for the practice of web development and design to broaden its horizons. How can the skills and experience we’ve acquired over the last 15 years of working on the internet be applied more broadly to, say, the design of cities, buildings, organisations, government and so on?In a slightly foolhardy, ambitious talk, Dan will draw from his experience of leading design across the BBC’s websites, co-founding the global media product Monocle, working with projects like Lonely Planet, Channel 4, Urbis museum and the Spice Girls website, and now his current work with the multidisciplinary design consultancy Arup, where he helps design better cities, buildings and streets.Dan will suggest that some of these core ideas - harnessing user-centred thinking with the sparks of individual insight, working with real-time data, separating content from presentation, multidisciplinary design-centred practice, enabling adaptation and hackability, balancing top-down intervention with bottom-up emergence, amongst others - might work effectively as core principles of service design, offering new ways to build, design, innovate and operate to services, products and organisations well outside of the Australian web industry’s traditional focus.

About Dan Hill

Dan Hill PortraitDan Hill is a Senior Consultant in Urban Informatics currently working for Arup, a global firm of designers, engineers and planners. He has been working at the forefront of information and communication technologies since the early ‘90s, developing many innovative, popular and critically acclaimed products and services. He conducted significant strategic work as one of the key architects of a BBC redesigned for the on-demand media age, launched Monocle magazine, organised the architecture and urbanism conference, Postopolis, and runs City of Sound, generally acclaimed as one of the leading architecture and urbanism websites. Dan has experience of product development and management in design, software and innovation, applied to sectors ranging from media and music to city government and academia. This is combined with a background of research and practice in urban regeneration through cultural industries and urban informatics. For Arup, Dan is helping clients explore the possibilities of ICT from a creative, design-led perspective, re-thinking how information changes streets and cities, neighbourhoods and organisations, mobility and work, play and public space.Follow Dan on Twitter: @cityofsound

" ["post_title"]=> string(39) "Dan Hill - Closing keynote: 15 years in" ["post_excerpt"]=> string(433) "

Dan Hill PortraitIt is time for the practice of web development and design to broaden its horizons. How can the skills and experience we’ve acquired over the last 15 years of working on the internet be applied more broadly to, say, the design of cities, buildings, organisations, government and so on?

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Web Directions South 2009, Sydney Convention Centre, October 9 9.10am.

Presentation slides

Session description

Shift your thinking, alter your process, and create a dynamic of doing rather than spinning. Workflow veteran Kelly Goto leads you through a fast-paced session designed to help transcend obstacles and develop a culture of adaptation, progress and flow. Learn the fundamental principles behind The FLOW Method, an actionable series of steps utilizing new processes and techniques to re-invigorate your organization and team. Whether you are an independent, small business owner or the manager of an in-house web marketing team, you will gain valuable insights and tools to bring back to your organization.

About Kelly Goto

Kelly Goto PortraitAs an evangelist for “design ethnography”, Kelly Goto is dedicated to understanding how real people integrate products and services into their daily lives. Goto is a sought-after international keynote lecturer and author on the topics of web and mobile strategies, usability, and design ethnography. Her book, Web Redesign 2.0: Workflow that Works has been translated into 14 languages and is an established standard for workflow methodologies and user-centered design principles worldwide.Kelly is principal of gotomedia, a global leader in research-driven, people-friendly interface design for web, mobile and product solutions for clients including Seiko Epson Japan, Adobe, VeriSign, Nokia, WebEx and CNET. For the past 20 years, she has worked in the digital media industry launching brands and initiatives for Toyota, Paramount, Infiniti, Sony Pictures, Warner Bros. Online, and Wells Fargo Online. Kelly’s focus on cross cultural studies, mobile devices and interfaces have cumulated in the formation of a global research network with partnerships based on Finland, Spain, New Zealand and China.Kelly is a former President of the AIGA Center for Brand and is a member of San Francisco’s Bay CHI Usability Organization. She is also the editor of gotomobile.com, a highly regarded online publication focusing on mobile user experience. When not tethered to her laptop, Kelly enjoys spending time with husband Skip and new daughter Kirin, working virtually and living free.

" ["post_title"]=> string(30) "Kelly Goto - Keynote: WorkFLOW" ["post_excerpt"]=> string(746) "

Kelly Goto PortraitShift your thinking, alter your process, and create a dynamic of doing rather than spinning. Workflow veteran Kelly Goto leads you through a fast-paced session designed to help transcend obstacles and develop a culture of adaptation, progress and flow. Learn the fundamental principles behind The FLOW Method, an actionable series of steps utilizing new processes and techniques to re-invigorate your organization and team. Whether you are an independent, small business owner or the manager of an in-house web marketing team, you will gain valuable insights and tools to bring back to your organization.

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Web Directions South 2009, Sydney Convention Centre, October 8 4.05pm.

Presentation slides

Session description

If you work on the web, it was hard to miss the announcement of Google Wave in May. It was especially exciting because this project, designed to leapfrog current modes of online communication, was developed right here in Australia by a Sydney based team. Wave’s interface designer - Web Directions favourite, Cameron Adams - will give us some unique insights into the challenges of bringing such an innovative product to fruition, the problems you face in designing a desktop application in the browser, and how to nurture a startup culture inside a large company. Cameron has given some truly memorable presentations at previous Web Directions - this keynote drawing from his experiences as part of the Google Wave team will be no exception.

About Cameron Adams

Cameron Adams PortraitCameron AdamsThe Man in Blue, and interface designer at Google Wave — melds a background in Computer Science with over nine years experience in graphic design to create a unique approach to interface design. Using the latest technologies, he likes to play in the intersection between design and code to produce innovative but usable sites and applications.In addition to the projects he’s currently tinkering with, Cameron writes about the Internet and design in general on his well respected blog, and has written several books ranging in topics from JavaScript, to CSS, and design. His latest publication — Simply JavaScript — takes a bottom-up, quirky-down approach to the basics of JavaScript coding.Follow Cameron on Twitter: @themaininblue

" ["post_title"]=> string(37) "Cameron Adams - Keynote: Making Waves" ["post_excerpt"]=> string(928) "

Cameron Adams PortraitIf you work on the web, it was hard to miss the announcement of Google Wave in May. It was especially exciting because this project, designed to leapfrog current modes of online communication, was developed right here in Australia by a Sydney based team. Wave’s interface designer - Web Directions favourite, Cameron Adams - will give us some unique insights into the challenges of bringing such an innovative product to fruition, the problems you face in designing a desktop application in the browser, and how to nurture a startup culture inside a large company. Cameron has given some truly memorable presentations at previous Web Directions - this keynote drawing from his experiences as part of the Google Wave team will be no exception.

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Web Directions South 2009, Sydney Convention Centre, October 8 9.10am.

Session description

The long run to the turn of the millennium got us preoccupied with conclusions. The Internet is finally taken for granted. The iPhone is finally ubiquitous computing come true. Let’s think not of ends, but dawns: it’s not that we’re on the home straight of ubicomp, but the beginning of a century of smart matter. It’s not about fixing the Web, but making a springboard for new economies, new ways of creating, and new cultures.The 21st century is a participatory culture, not a consumerist one. What does it mean when small teams can be responsible for world-size effects, on the same playing field as major corporations and government? We can look at the Web - breaking down publishing and consuming from day zero - for where we might be heading in a world bigger than we can really see, and we can look at design - playful and rational all at once - to help us figure out what to do when we get there.

About Matt Webb

Matt Webb PortraitMatt Webb is CEO of the design shop Schulze & Webb, which has a special focus on the social life of stuff. Projects include material prototypes for Nokia, Web strategy for the BBC, and an electronic puppet that brings you closer to your friends. Matt speaks on design and technology, is co-author of Mind Hacks - cognitive psychology for a general audience - and if you were to sum up his design interests in one word, it would be “politeness.” He can be found at interconnected.org and in London.

Photo credit Tom Coates

Follow Matt on Twitter: @genmon
" ["post_title"]=> string(38) "Matt Webb - Opening keynote: Escalante" ["post_excerpt"]=> string(1130) "

Web Directions South 2009, Sydney Convention Centre, October 8 9.10am.

Matt Webb PortraitThe long run to the turn of the millennium got us preoccupied with conclusions. The Internet is finally taken for granted. The iPhone is finally ubiquitous computing come true. Let’s think not of ends, but dawns: it’s not that we’re on the home straight of ubicomp, but the beginning of a century of smart matter. It’s not about fixing the Web, but making a springboard for new economies, new ways of creating, and new cultures.The 21st century is a participatory culture, not a consumerist one. What does it mean when small teams can be responsible for world-size effects, on the same playing field as major corporations and government? We can look at the Web - breaking down publishing and consuming from day zero - for where we might be heading in a world bigger than we can really see, and we can look at design - playful and rational all at once - to help us figure out what to do when we get there.

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Web Directions South 2009, Sydney Convention Centre, October 9 2.40pm.

Presentation slides

Session description

Increasingly, web-application behaviour is split between logic running on the server, and JavaScript logic running in the browser. Automated testing of the server-side component is fairly common, but too often the browser-side logic is left out in the cold.Mike Williams and Rob Mitchell will explain why you should test your JavaScript code, what to test, and how to go about it. They’ll talk about full-stack browser-based tests, as well as true unit tests, and explain where each are appropriate. They’ll also discuss integration of your tests into an automated build, and you’ll leave with a burning desire to try it out on your own projects.

About Rob Mitchell

Rob Mitchell PortraitRob Mitchell was exposed to Agile Software Development in 2001 and since then has been a strong advocate of automated testing of software, allowing quick feedback. He has extensive experience in writing and testing web applications as well as leading teams to deliver quality software.Follow Rob on Twitter: @rob_mitch

About Mike Williams

Mike Williams PortraitMike Williams has been developing software for about 20 years, in New Zealand, the UK and Australia. He became interested in eXtreme Programming and Test-Driven Development in 2001, shortly after moving to Australia, and has been promoting agile approaches to software development since then. Mike was an early contributer to Selenium, a popular web-application testing tool.Follow Mike on Twitter: @woollyams

" ["post_title"]=> string(51) "Rob Mitchell & Mike Williams - Test your JavaScript" ["post_excerpt"]=> string(685) "

Rob Mitchell PortraitMike Williams PortraitMike Williams and Rob Mitchell will explain why you should test your JavaScript code, what to test, and how to go about it. They’ll talk about full-stack browser-based tests, as well as true unit tests, and explain where each are appropriate. They’ll also discuss integration of your tests into an automated build, and you’ll leave with a burning desire to try it out on your own projects.

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Web Directions South 2009, Sydney Convention Centre, October 8 2.40pm.

Presentation slides

Session description

When people use websites and intranets they are doing more than just ‘finding’ information. They may be looking for something they know about or exploring something brand new; filtering through large volumes then comparing results; getting an overview of a topic or diving deep. They may even think they want to find one thing, but actually need something entirely different.Each of these information behaviours needs very different approaches to information architecture, information design and page layout. During this presentation, Donna will talk about each information behaviour, its key attributes, key design needs, and show good and bad examples of each.

About Donna Spencer

Donna Spencer PortraitDonna’s a freelance information architect, interaction designer and writer. That’s a fancy way of saying she plans how to present the things you see on your computer screen, so that they’re easy to understand, engaging and compelling. Things like the navigation, forms, categories and words on intranets, websites, web applications and business systems.She’s been doing this professionally since 2002, and she’s a regular speaker at Australian and international events.Follow Donna on Twitter: @maadonna

" ["post_title"]=> string(46) "Donna Spencer - Information seeking behaviours" ["post_excerpt"]=> string(433) "

Donna Spencer PortraitEach information seeking behaviour needs very different approaches to information architecture, information design and page layout. During this presentation, Donna will talk about each information behaviour, its key attributes, key design needs, and show good and bad examples of each.

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Web Directions South 2009, Sydney Convention Centre, October 9 1.40pm.

Presentation slides (synced with audio)

Session description

Designing for social interaction is hard. People are unpredictable, consistency is a mixed blessing, and co-creation with your users requires a dizzying flirtation with loss of control. Christian will present the dos and don’ts of social web design using a sampling of interaction patterns, design principles and best practices to help you improve the design of your digital social environments.

About Christian Crumlish

Christian Crumlish PortraitChristian Crumlish has been participating in, analyzing, designing, and drawing social interactive spaces online since 1994. These days he is the curator of Yahoo!’s pattern library, a design evangelist with the Yahoo! Developer Network, and a member of Yahoo!’s Design Council. He is the author of the bestselling The Internet for Busy People, and The Power of Many, and is currently working on an upcoming book, Designing Social Interfaces, with Erin Malone. He has spoken about social patterns at BarCamp Block, BayCHI, South by Southwest, the IA Summit, Ignite, and Web 2.0 Expo. Christian has a bachelor’s degree in philosophy from Princeton. He lives in Oakland with his wife Briggs, his cat Fraidy, and his electric ukulele, Evangeline.

Photo credit (CC) Randy Stewart.

Follow Christian on Twitter: @mediajunkie

" ["post_title"]=> string(48) "Christian Crumlish - Designing social interfaces" ["post_excerpt"]=> string(551) "

Christian Crumlish PortraitDesigning for social interaction is hard. People are unpredictable, consistency is a mixed blessing, and co-creation with your users requires a dizzying flirtation with loss of control. Christian will present the dos and don’ts of social web design using a sampling of interaction patterns, design principles and best practices to help you improve the design of your digital social environments.

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Web Directions South 2009, Sydney Convention Centre, October 9 11.45am.

Presentation slides (synced with audio)

Session description

Infrastructure and service costs are always a priority for any business, whether client-side or agency-side, especially now when we’re all trying to be particularly spend-efficient. A cloud technology can comprise infrastructure (Amazon’s S3, Google Apps for Domain), software services (Salesforce.com, Google Docs) and less tangible application services such as APIs (Facebook Connect, Google Friend Connect, Google Maps, Twitter, Flickr, YouTube, etc).Cloud services change the way a business or campaign can operate, increasing flexibility, taking less time to deploy and introducing superb cost efficiencies so that we can redirect finances to where they’ll really pay for us - in innovation, experimentation and planning ahead. With these opportunities, however, come challenges around data and platform security, change management and who “owns” the platform and data you are using.

About Andrew Fisher

Andrew Fisher PortraitAndrew Fisher is the Technology Director for Citrus, an award winning digital marketing agency. Andrew has been involved in developing innovative digital solutions for businesses across Australia and Europe for the likes of Sportsgirl, Borders, Victoria Racing Club for Citrus and previously for Nintendo, CRAI, Mitsubishi and peoplesound. He’s been solving real business issues for diverse clients using cloud technologies and specialises in helping organisations combine the right technologies together in the most effective manner.Follow Andrew on Twitter: @ajfisher

" ["post_title"]=> string(31) "Andrew Fisher - Cloud computing" ["post_excerpt"]=> string(587) "

Andrew Fisher PortraitCloud services change the way a business or campaign can operate, increasing flexibility, taking less time to deploy and introducing superb cost efficiencies so that we can redirect finances to where they’ll really pay for us - in innovation, experimentation and planning ahead. With these opportunities, however, come challenges around data and platform security, change management and who “owns” the platform and data you are using.

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Web Directions South 2009, Sydney Convention Centre, October 8 1.40pm.

Presentation slides

Session description

Service design is a new discipline which focuses on understanding what customers want, then designing services which meet their needs. Sound familiar? Web designers have focused on user-centred design for years to create websites and applications that are user friendly.Service design is well established in Europe and North America and there’s already a handful of Australian businesses offering service design. What is it? Does experience in designing for screen interaction translate to designing services too? Will service design be the next big thing? Suze offers insight by drawing on her years of experience as a UX designer and researcher. She shows how service design might fit into your business in the future, who you might pitch it to, and what sort of skills you might need to deliver service design.

About Suze Ingram

Suze Ingram PortraitSuze Ingram is Lead User Experience Consultant with Stamford Interactive, Sydney. Suze has been creating better user experiences for over 9 years with her user-centred design, interaction design, visual communication and information architecture skills. Suze has designed the user experience for applications, software, intranets, websites and online games. Suze also really loves yoga, photography and illustration.Follow Suze on Twitter: @SuzeIngram

" ["post_title"]=> string(54) "Suze Ingram - Would you like service design with that?" ["post_excerpt"]=> string(690) "

Suze Ingram PortraitService design is well established in Europe and North America and there’s already a handful of Australian businesses offering service design. What is it? Does experience in designing for screen interaction translate to designing services too? Will service design be the next big thing? Suze offers insight by drawing on her years of experience as a UX designer and researcher. She shows how service design might fit into your business in the future, who you might pitch it to, and what sort of skills you might need to deliver service design.

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Web Directions South 2009, Sydney Convention Centre, October 8 10.45am.

Presentation slides

Session description

As we pack our pages with AJAX and RIA goodness we often lose sight of the fact that the key to exceptional user experience is the responsiveness of your site. Inspired by the excellent work by Yahoo!’s Exceptional Performance team, this talk will have something that every site can benefit from. You will learn how to analyse what your end users are experiencing and how to reduce your load times by 25-50% using a range of simple techniques.

About Mark Stanton

Mark Stanton PortraitMark Stanton is a specialist in internet systems design and development. He has a passion for many aspects of the web from usability & information architecture, to HTML, CSS and JavaScript, through to software design & development and languages such as ColdFusion, Java, ASP, PHP, Ruby and Python. Mark is highly regarded within the online community and regularly provides support, consultation and presentations to other web geeks. He is a founding member of the Web Standards Group which aims to promote best practices to web designers and developers through a range of educational forums and activities. At Gruden, Mark’s role is to further the technical capabilities of the company while ensuring a streamlined and efficient approach to development and helping clients maximise the effectiveness of their online projects.Follow Mark on Twitter: @MarkStanto

" ["post_title"]=> string(55) "Mark Stanton - Best practices for speeding up your site" ["post_excerpt"]=> string(592) "

Mark Stanton PortraitAs we pack our pages with AJAX and RIA goodness we often lose sight of the fact that the key to exceptional user experience is the responsiveness of your site. Inspired by the excellent work by Yahoo!’s Exceptional Performance team, this talk will have something that every site can benefit from. You will learn how to analyse what your end users are experiencing and how to reduce your load times by 25-50% using a range of simple techniques.

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Web Directions South 2009, Sydney Convention Centre, October 9 2.40pm.

Presentation slides

Session description

Far from being the enemy, data can be a designer’s best friend. So much so that it just might be the backbone of the next evolution of web design. Data doesn’t mean less creativity and experimentation, it means more. We’ve learned how to design sites that look good, and we know how to mark up our pages with web standards. Now it’s time to figure out what performs best.In this session you’ll learn not just the fundamental concepts of this ‘new web design’, but how you can get started with data-driven design using free tools that are available right now. If you’ve reached a point where you know how to design and build attractive, standards-based web sites and are wondering what comes next, this is the session for you.

About Luke Stevens

Luke Stevens PortraitLuke Stevens is a freelance, Sydney-based web designer with clients in the US, UK and locally in Australia. He has been secretly nerding it up since school, when he started designing Mac BBS interfaces in the mid 90’s, and websites soon after. With a passion for design, some brief formal print design training and a decade of learning new things about the web, he has built sites of all shapes and sizes for clients all over the world. ExpressionEngine has been his weapon of choice since 2004, but he is now refocusing on exciting, new, data-driven ways of doing design, with a book and new business focused on software marketing sites in the works. He’s pretty sure that testing is the future of web design.Follow Luke on Twitter: @lukestevens

" ["post_title"]=> string(33) "Luke Stevens - Data driven design" ["post_excerpt"]=> string(526) "

Luke Stevens PortraitFar from being the enemy, data can be a designer’s best friend. So much so that it just might be the backbone of the next evolution of web design. Data doesn’t mean less creativity and experimentation, it means more. We’ve learned how to design sites that look good, and we know how to mark up our pages with web standards. Now it’s time to figure out what performs best.

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Web Directions South 2009, Sydney Convention Centre, October 8 1.40pm.

Presentation slides

Session description

Since the earliest days of the web, perhaps the single biggest missing piece of functionality has been a standards based, browser native way for developers to do 2D (and 3D) rendering. Now, the Canvas element, supported in all contemporary browsers other than Internet Explorer, and part of the HTML5 specification, provides these capabilities, and is being widely adopted in cutting edge websites and applications.In this session, JavaScript ninja Dmitry Baranovskiy takes us into the heart and soul of Canvas, looking at what it does well, and not so well, how well it is supported, and how to use it in cross browser compatible ways. Developers with a good grasp of JavaScript will be able to add another dimension to their web solutions based on what they learn in this session.

About Dmitry Baranovskiy

Dmitry Baranovskiy PortraitDmitry has over 8 years experience in creating web applications. Having started as a back end developer, more recently he has changed his orientation to front end development and even pure design. These days he spends his working hours trying to embrace a wide range of front end technologies while working as a JavaScript Developer for Atlassian. He is also the creator of Optimus, the Microformats transformer, as well as Raphaël, a JavaScript Vector Library. At any given moment he is always working on three secret projects, though no one knows where he gets the time for any of this.Follow Dmitry on Twitter: @DmitryBaranovsk

" ["post_title"]=> string(27) "Dmitry Baranovskiy - Canvas" ["post_excerpt"]=> string(524) "

Dmitry Baranovskiy PortraitIn this session, JavaScript ninja Dmitry Baranovskiy takes us into the heart and soul of Canvas, looking at what it does well, and not so well, how well it is supported, and how to use it in cross browser compatible ways. Developers with a good grasp of JavaScript will be able to add another dimension to their web solutions based on what they learn in this session.

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Web Directions South 2009, Sydney Convention Centre, October 8 10.45am.

Presentation slides (synced with audio)

Session description

Search engine optimisation (SEO) is a unique mix of marketing, usability and technology which can often cause confusion on how it is implemented across different organisations. An important part of your SEO strategy is getting the most out of your SEO dollars. This session will explain what your developers, designers, producers, content authors and marketers should all know about SEO to ensure you’re getting the maximum return on your SEO.A lot of SEO work undertaken by external agencies offers common sense advice and basic web standards information – in these tough economic times, are you getting value for your money or just throwing it away while your in-house web team aren’t involved in your SEO strategy?This session will give you the ground rules on setting up your SEO processes and systems within your organization to ensure that SEO is part of the day-to-day development and design of your websites. It will also cover when to bring in an external agency for SEO and what they should be utilised for to make sure you are getting the best value for money.

About Cheryl Gledhill

Cheryl Gledhill PortraitCheryl Gledhill is the co-founder of Molt:n Digital, an agency specialising in search engine optimisation, web standards development and human centred design. She’s also a member of the pinch/zoom team, a global interactive agency that builds awesome iPhone apps, mobile web applications and web apps. Cheryl has been working in the web industry for 15 years across a variety of industries, from finance to telecommunications to geeky gadgets and one memorable stint developing search strategies for an adult website.Follow Cheryl on Twitter: @cherylgledhill

About Scott Gledhill

Scott Gledhill PortraitScott Gledhill has been working online for 10 years. These days he works with XHTML, CSS and JavaScript to create easy to use, accessible and web standards compliant websites and applications. Search engine optimisation (SEO) is also one of Scott’s core specialties, which he incorporates into his development and design work, as well as consults on best practice strategies for companies of all sizes such as News Digital Media, Colonial First State and Fox Interactive Media.Scott is co-founder of Molt:n Digital, a Sydney based web agency as well as team member of pinch/zoom, an interactive collective building next generation mobile and web applications. Scott often speaks and writes on subjects such as corporate web standards, web accessibility and search engine optimisation, which can also be found on his blog Standardzilla.Follow Scott on Twitter: @gleddy

" ["post_title"]=> string(45) "Cheryl Gledhill & Scott Gledhill - Beyond SEO" ["post_excerpt"]=> string(739) "

Cheryl Gledhill PortraitScott Gledhill PortraitSearch engine optimisation (SEO) is a unique mix of marketing, usability and technology which can often cause confusion on how it is implemented across different organisations. An important part of your SEO strategy is getting the most out of your SEO dollars. This session will explain what your developers, designers, producers, content authors and marketers should all know about SEO to ensure you’re getting the maximum return on your SEO.

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Web Directions South 2009, Sydney Convention Centre, October 9 11.45am.

Presentation slides

Session description

Designing for dynamic web applications and mobile devices poses a new set of challenges. Web designers are increasingly being asked to apply their skills to where the page model no longer applies. We need new ways of exploring the user experience and communicating behaviours involving sub-page changes and movement.Enter rapid prototyping. Widely acclaimed as one of the best ways to create great user experiences, it isn’t without its own pitfalls. This session will discuss the pros and cons of different prototyping techniques, and introduce a new technique called “screenflows” that focuses on visualising the user experience. Discover how to combine the best of paper prototyping, wireframes and HTML prototyping into one simple and effective prototyping technique. Learn how using this method can dramatically decrease the need for documentation, while increasing the speed and agility of the development process.

About Grant Robinson

Grant Robinson PortraitGrant Robinson is the Senior Interaction Designer at Xero. Xero is an online accounting platform, which was awarded one of the Top 10 Application User Interfaces of 2008 by Nielsen Norman Group, and recently picked up two Webby Awards. Grant helped establish and mature the agile design methodology used at Xero, which is centered on rapid prototyping.Grant has gained international recognition for both his personal and professional work on multi-user applications, online games, interactive exhibits and open-air installations. Previously, Grant has worked in New Zealand and the UK on projects for BBC Online, British Telecom, Microsoft UK and multi-award winning site NewZealand.com.Follow Grant on Twitter: @grantrobinson

" ["post_title"]=> string(48) "Grant Robinson - Visualising the user experience" ["post_excerpt"]=> string(754) "

Grant Robinson PortraitRapid prototyping. Widely acclaimed as one of the best ways to create great user experiences, it isn’t without its own pitfalls. This session will discuss the pros and cons of different prototyping techniques, and introduce a new technique called “screenflows” that focuses on visualising the user experience. Discover how to combine the best of paper prototyping, wireframes and HTML prototyping into one simple and effective prototyping technique. Learn how using this method can dramatically decrease the need for documentation, while increasing the speed and agility of the development process.

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Web Directions South 2009, Sydney Convention Centre, October 9 10:45am.

Presentation slides (synced with audio)

Session description

When visualization is coupled with collective intelligence it becomes a very powerful tool for making sense of the data that is now an increasing part of our personal and organizational experience. But how do you design social web applications so they can use visualization effectively?In this session I’ll present a model for using visualization on the social web; discussing why social settings are a great match for visualization and how more general UX ideas can be applied to the design of social visualization. I’ll also describe 5 interaction design patterns that will help designers and developers make the transition from theory to practical application.

About Jeremy Yuille

Jeremy Yuille PortraitJeremy Yuille is a user experience designer, and academic specializing in the design of systems for online collaboration and real-time expression. Jeremy manages the Multiuser Environments Program for the Australasian CRC for Interaction Design (ACID) where he works with industry to solve thorny Interaction Design problems. He is a co-founder of the Media and Communication Design Studio at RMIT, where he supervises postgraduate students and holds interaction design studios, and is also a Director of the Interaction Design Association (IxDA).Follow Jeremy on Twitter: @overlobe

" ["post_title"]=> string(48) "Jeremy Yuille - The social life of visualization" ["post_excerpt"]=> string(433) "

Jeremy Yuille PortraitWhen visualization is coupled with collective intelligence it becomes a very powerful tool for making sense of the data that is now an increasing part of our personal and organizational experience. But how do you design social web applications so they can use visualization effectively?

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Web Directions South 2009, Sydney Convention Centre, October 9 4.05pm.

Presentation slides

Session description

It is time for the practice of web development and design to broaden its horizons. How can the skills and experience we’ve acquired over the last 15 years of working on the internet be applied more broadly to, say, the design of cities, buildings, organisations, government and so on?In a slightly foolhardy, ambitious talk, Dan will draw from his experience of leading design across the BBC’s websites, co-founding the global media product Monocle, working with projects like Lonely Planet, Channel 4, Urbis museum and the Spice Girls website, and now his current work with the multidisciplinary design consultancy Arup, where he helps design better cities, buildings and streets.Dan will suggest that some of these core ideas - harnessing user-centred thinking with the sparks of individual insight, working with real-time data, separating content from presentation, multidisciplinary design-centred practice, enabling adaptation and hackability, balancing top-down intervention with bottom-up emergence, amongst others - might work effectively as core principles of service design, offering new ways to build, design, innovate and operate to services, products and organisations well outside of the Australian web industry’s traditional focus.

About Dan Hill

Dan Hill PortraitDan Hill is a Senior Consultant in Urban Informatics currently working for Arup, a global firm of designers, engineers and planners. He has been working at the forefront of information and communication technologies since the early ‘90s, developing many innovative, popular and critically acclaimed products and services. He conducted significant strategic work as one of the key architects of a BBC redesigned for the on-demand media age, launched Monocle magazine, organised the architecture and urbanism conference, Postopolis, and runs City of Sound, generally acclaimed as one of the leading architecture and urbanism websites. Dan has experience of product development and management in design, software and innovation, applied to sectors ranging from media and music to city government and academia. This is combined with a background of research and practice in urban regeneration through cultural industries and urban informatics. For Arup, Dan is helping clients explore the possibilities of ICT from a creative, design-led perspective, re-thinking how information changes streets and cities, neighbourhoods and organisations, mobility and work, play and public space.Follow Dan on Twitter: @cityofsound

" ["post_title"]=> string(39) "Dan Hill - Closing keynote: 15 years in" ["post_excerpt"]=> string(433) "

Dan Hill PortraitIt is time for the practice of web development and design to broaden its horizons. How can the skills and experience we’ve acquired over the last 15 years of working on the internet be applied more broadly to, say, the design of cities, buildings, organisations, government and so on?

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Presentations from wds09

Podcasts, slides, videos and more

Dan Hill — Closing keynote: 15 years in

Dan Hill PortraitIt is time for the practice of web development and design to broaden its horizons. How can the skills and experience we’ve acquired over the last 15 years of working on the internet be applied more broadly to, say, the design of cities, buildings, organisations, government and so on?

See the slides and hear the podcast »

Kelly Goto — Keynote: WorkFLOW

Kelly Goto PortraitShift your thinking, alter your process, and create a dynamic of doing rather than spinning. Workflow veteran Kelly Goto leads you through a fast-​​paced session designed to help transcend obstacles and develop a culture of adaptation, progress and flow. Learn the fundamental principles behind The FLOW Method, an actionable series of steps utilizing new processes and techniques to re-​​invigorate your organization and team. Whether you are an independent, small business owner or the manager of an in-​​house web marketing team, you will gain valuable insights and tools to bring back to your organization.

See the slides and hear the podcast »

Cameron Adams — Keynote: Making Waves

Cameron Adams PortraitIf you work on the web, it was hard to miss the announcement of Google Wave in May. It was especially exciting because this project, designed to leapfrog current modes of online communication, was developed right here in Australia by a Sydney based team. Wave’s interface designer — Web Directions favourite, Cameron Adams — will give us some unique insights into the challenges of bringing such an innovative product to fruition, the problems you face in designing a desktop application in the browser, and how to nurture a startup culture inside a large company. Cameron has given some truly memorable presentations at previous Web Directions — this keynote drawing from his experiences as part of the Google Wave team will be no exception.

See the slides and hear the podcast »

Matt Webb — Opening keynote: Escalante

Web Directions South 2009, Sydney Convention Centre, October 8 9.10am.

Matt Webb PortraitThe long run to the turn of the millennium got us preoccupied with conclusions. The Internet is finally taken for granted. The iPhone is finally ubiquitous computing come true. Let’s think not of ends, but dawns: it’s not that we’re on the home straight of ubicomp, but the beginning of a century of smart matter. It’s not about fixing the Web, but making a springboard for new economies, new ways of creating, and new cultures.

The 21st century is a participatory culture, not a consumerist one. What does it mean when small teams can be responsible for world-​​size effects, on the same playing field as major corporations and government? We can look at the Web — breaking down publishing and consuming from day zero — for where we might be heading in a world bigger than we can really see, and we can look at design — playful and rational all at once — to help us figure out what to do when we get there.

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Rob Mitchell & Mike Williams — Test your JavaScript

Rob Mitchell PortraitMike Williams PortraitMike Williams and Rob Mitchell will explain why you should test your JavaScript code, what to test, and how to go about it. They’ll talk about full-​​stack browser-​​based tests, as well as true unit tests, and explain where each are appropriate. They’ll also discuss integration of your tests into an automated build, and you’ll leave with a burning desire to try it out on your own projects.

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Donna Spencer — Information seeking behaviours

Donna Spencer PortraitEach information seeking behaviour needs very different approaches to information architecture, information design and page layout. During this presentation, Donna will talk about each information behaviour, its key attributes, key design needs, and show good and bad examples of each.

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Christian Crumlish — Designing social interfaces

Christian Crumlish PortraitDesigning for social interaction is hard. People are unpredictable, consistency is a mixed blessing, and co-​​creation with your users requires a dizzying flirtation with loss of control. Christian will present the dos and don’ts of social web design using a sampling of interaction patterns, design principles and best practices to help you improve the design of your digital social environments.

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Andrew Fisher — Cloud computing

Andrew Fisher PortraitCloud services change the way a business or campaign can operate, increasing flexibility, taking less time to deploy and introducing superb cost efficiencies so that we can redirect finances to where they’ll really pay for us — in innovation, experimentation and planning ahead. With these opportunities, however, come challenges around data and platform security, change management and who “owns” the platform and data you are using.

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Suze Ingram — Would you like service design with that?

Suze Ingram PortraitService design is well established in Europe and North America and there’s already a handful of Australian businesses offering service design. What is it? Does experience in designing for screen interaction translate to designing services too? Will service design be the next big thing? Suze offers insight by drawing on her years of experience as a UX designer and researcher. She shows how service design might fit into your business in the future, who you might pitch it to, and what sort of skills you might need to deliver service design.

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Mark Stanton — Best practices for speeding up your site

Mark Stanton PortraitAs we pack our pages with AJAX and RIA goodness we often lose sight of the fact that the key to exceptional user experience is the responsiveness of your site. Inspired by the excellent work by Yahoo!’s Exceptional Performance team, this talk will have something that every site can benefit from. You will learn how to analyse what your end users are experiencing and how to reduce your load times by 25–50% using a range of simple techniques.

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Luke Stevens — Data driven design

Luke Stevens PortraitFar from being the enemy, data can be a designer’s best friend. So much so that it just might be the backbone of the next evolution of web design. Data doesn’t mean less creativity and experimentation, it means more. We’ve learned how to design sites that look good, and we know how to mark up our pages with web standards. Now it’s time to figure out what performs best.

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Dmitry Baranovskiy — Canvas

Dmitry Baranovskiy PortraitIn this session, JavaScript ninja Dmitry Baranovskiy takes us into the heart and soul of Canvas, looking at what it does well, and not so well, how well it is supported, and how to use it in cross browser compatible ways. Developers with a good grasp of JavaScript will be able to add another dimension to their web solutions based on what they learn in this session.

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Cheryl Gledhill & Scott Gledhill — Beyond SEO

Cheryl Gledhill PortraitScott Gledhill PortraitSearch engine optimisation (SEO) is a unique mix of marketing, usability and technology which can often cause confusion on how it is implemented across different organisations. An important part of your SEO strategy is getting the most out of your SEO dollars. This session will explain what your developers, designers, producers, content authors and marketers should all know about SEO to ensure you’re getting the maximum return on your SEO.

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Grant Robinson — Visualising the user experience

Grant Robinson PortraitRapid prototyping. Widely acclaimed as one of the best ways to create great user experiences, it isn’t without its own pitfalls. This session will discuss the pros and cons of different prototyping techniques, and introduce a new technique called “screenflows” that focuses on visualising the user experience. Discover how to combine the best of paper prototyping, wireframes and HTML prototyping into one simple and effective prototyping technique. Learn how using this method can dramatically decrease the need for documentation, while increasing the speed and agility of the development process.

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Jeremy Yuille — The social life of visualization

Jeremy Yuille PortraitWhen visualization is coupled with collective intelligence it becomes a very powerful tool for making sense of the data that is now an increasing part of our personal and organizational experience. But how do you design social web applications so they can use visualization effectively?

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