A Web Directions event Transform 2017 Australia's Digital Government Conference

Session Details

Dan Sheldon

The Government IT Self-Harm Playbook

Dan Sheldon UK GDS

We've seen a huge improvement in the digital approach of governments worldwide - from GDS in the UK to DTA in Australia. But despite the progress over the past few years  there’s still quite a lot of bad things going on. No matter how well intentioned, when it comes to IT government can't stop itself from self-harming.

If you've worked in government (or corporate) IT, you've seen it before. 'Roadmaps' that smell suspiciously like Gantt Charts. Doomed 'big bang' launches. Never-ending attempts to create Enterprise Architectures and Target Operating Models for the promised steady-state that never arrives.

Based on his widely read Self-Harm Playbook, Dan will:

  • Walk you through an A to Z of the worst government IT anti-patterns
  • Show how we get from traditional, outsourced, waterfall IT to delivering digital services that users love

Dan Sheldon

Dan Sheldon works as a technology consultant to governments and healthcare systems worldwide, helping to prepare them for the Internet era. Dan was co-founder of the new NHS.UK digital healthcare service and helped government save millions as senior advisor to the UK Government CTO at the Government Digital Service.

Don't miss your chance to see Dan and other inspiring speakers at Transform.

Tickets start at $599, for an in-depth day with the world's leading Government digital service design experts.

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Australia's Digital Government Conference.

CanberraWorkshop March 29th Conference March 30th

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What is Transform?

Australia's Digital Government Conference

As user centric approaches to Government service delivery, pioneered by the UK Government Digital Service change how Governments worldwide meet their citizen's needs, Web Directions brings you experts from the GDS, Code For America, the US Digital Service and Australia's own Digital Transformation Office to address this vital issue.

Whether you're in Federal, State or Local Government, or work with Governments of any level to deliver services, Transform will keep you up to date with developments in Government service design and delivery.

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Praise for past Web Directions events

Phil Whitehouse
Web Directions is the must-attend event of the year for anyone serious about web development.

Phil Whitehouse,
Innovation Lead DigitasLBi

Ethan Marcotte
I’ve been admiring the Web Directions events for years, and was honored to be part… What a fantastic event!

Ethan Marcotte,
inventor "responsive Web design"

Dave Greiner
Out of any conference, Web Directions is far and away our favourite

Dave Greiner,
founder Campaign Monitor

our audience watches intently

About Us

Co-founded and now run by John Allsopp, Web Directions has for over a decade brought together leading developers, engineers, visual, IxD, UX and product designers, Art and Creative Directors, indeed everyone involved in producing web and digital products to learn from one another, and the World's leading experts across this vast field.

We spend our lives thinking about what comes next, keeping up with trends in technology, practices and processes, and filtering the hype, to make sure you don't miss trends that matter, and don't waste time on hype that doesn't.

We promise attending one of our events will leave you significantly better versed in the challenges you face day to day, and in solutions for addressing them.

In 2017, we'll be organising Respond in Sydney, Melbourne and Brisbane Transform in Canberra, Code in Sydney, Melbourne and Brisbane, and Direction in Sydney.

vignettes form our events, social, speakers and more. Includes Hannah Donovan skylarking.

John Allsopp

John Allsopp has been working on the Web for over 20 years. He's been responsible for innovative developer tools such as Style Master, X-Ray and many more. He's spoken at numerous conferences around the World and delivered dozens of workshops in that time as well.

His writing includes two books, including Developing With Web Standards and countless articles and tutorials in print and online publications.

His "A Dao of Web Design" published in 2000 is cited by Ethan Marcotte as a key influence in the development of Responsive Web Design, who's rightly acclaimed article in 2010 begins by quoting John in detail, and by Jeremy Keith as "a manifesto for anyone working on the Web".

Code of Conduct

For over a decade, we've worked hard to create inclusive, fun, inspring and safe events for the Web Industry.

As part of our commitment to these values, we've adopted a code of conduct for all involved: ourselves, our speakers, our partners and our audience.

If you have any concern or feedback, please don't hesitate to contact us.