Web Directions Design 2019 The Design conference

Session Details

Jon Bell

Abuse and Disinformation at Twitter: An Inside Story

Jon Bell Design Lead Alphero

Citizens are in the middle of a global disinformation campaign. The attackers know all the legal loopholes, all the social engineering tricks, and all the blind spots they can exploit. Meanwhile, average citizens don’t understand how to protect themselves and just want software to be as simple as possible. It’s a recipe for disaster, which is what we got.

Jon Bell worked on Twitter’s Abuse team as the lead designer in 2016, and is haunted by his team’s inability to take the threat seriously and make significant progress towards addressing it. This talk is a behind-the-scenes look into all the complexity, the surprises, and the lessons learned on the front lines of one of the most challenging social and UX issues of our time.

Jon Bell

Before moving his family to New Zealand, Jon Bell was a Staff Product Designer at Twitter, and previously he led teams on Office Mobile and Windows Phone. Before that he worked at frog design. He has a million children.

Don't miss your chance to see Jon Bell and many other inspiring speakers at Design 19.

Tickets start at $1195, for two in-depth days with the world's leading design experts.

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Australia's design conference.

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What is Design?

Australia's digital product design conference

Great design is no longer a nice to have for successful digital products, services and customer experiences. It's vitally important. Design brings world leading experts across the design spectrum to share their insights and expertise. If you are involved with the design of digital product or services, you can't afford to miss this one-of-a-kind Australian event. Only in Melbourne, arguably Australia's Design capital.

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Code of Conduct

For over a decade, we've worked hard to create inclusive, fun, inspring and safe events for the Web Industry.

As part of our commitment to these values, we've adopted a code of conduct for all involved: ourselves, our speakers, our partners and our audience.

If you have any concern or feedback, please don't hesitate to contact us.